Lyft · 2 days ago
Candidate Experience Manager
Nashville, TN
Full-time
Onsite
Mid, Senior Level
$89K/yr - $111K/yr
7+ years expLyft is a company dedicated to serving and connecting people while fostering an inclusive work environment. They are seeking a Manager, Candidate Experience to lead the recruitment coordination team by integrating AI tools and enhancing the candidate journey, ultimately transforming the recruitment process into a strategic partnership.
AppsMobile AppsRide SharingSoftwareTaxi ServiceTransportation
Responsibilities
Lead AI Integration & Optimization: Identify, evaluate, and implement AI-driven processes and tools to automate and improve scheduling, communication, and other administrative tasks within the recruitment coordination function
Drive Team Transformation: Coach and develop the recruitment coordination team, helping them transition from an administrative mindset to one focused on strategic partnership and delivering a world-class candidate experience. Create training programs and new processes that empower the team to handle complex issues and high-touch interactions that AI cannot
Enhance Candidate Experience: Develop and execute a strategy to elevate the candidate journey in close partnership with the recruiters. This includes designing and monitoring feedback loops, implementing new communication protocols, and ensuring a seamless, human-centered experience at every stage of the hiring process
Process Excellence & Scalability: Partner with TA leadership to design and implement scalable, data-driven processes in coordination and candidate experience that support company growth. You will be responsible for defining key metrics, monitoring performance, and using data to inform strategic decisions
Change Management: Act as a champion for change, communicating a clear vision for the future of recruitment coordination and ensuring the team feels supported and engaged throughout the transformation
Qualification
Required
7+ years of experience in recruitment, talent acquisition, or recruitment operations, with at least 3 years in a leadership or management role
Proven ability to lead, mentor, and motivate a team through significant change
Demonstrated experience in implementing and managing HR or recruitment technology, ideally with AI or automation tools
A strong understanding of the end-to-end recruitment lifecycle and a passion for creating an exceptional candidate experience
Excellent project management and communication skills, with the ability to influence stakeholders at all levels
Experience with data analysis and using metrics to drive process improvement
Preferred
Experience in a high-growth or fast-paced technology environment
Knowledge of current trends in AI, machine learning, and their applications in human resources
Certification in Project Management (e.g., PMP) or Change Management
Benefits
Great medical, dental, and vision insurance options with additional programs available when enrolled
Mental health benefits
Family building benefits
Child care and pet benefits
401(k) plan to help save for your future
In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
Subsidized commuter benefits
Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program
Company
Lyft
Lyft is a leading ride-hailing service offering car rentals, bike, and scooter-sharing through its mobile app for convenient transportation.
5001-10000 employees
H1B Sponsorship
Lyft has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (137)
2024 (100)
2023 (132)
2022 (287)
2021 (266)
2020 (281)
Funding
Current Stage
Public CompanyTotal Funding
$5.76BKey Investors
FidelityMagna InternationalCapitalG
2025-09-03Post Ipo Debt· $450M
2024-02-21Post Ipo Debt· $400M
2021-02-01Post Ipo Equity
Leadership Team
David Risher
Chief Executive Officer
Erin Brewer
Chief Financial Officer
Recent News
2026-01-22
2026-01-22
2026-01-22
Company data provided by crunchbase