Regions Bank · 1 day ago
End User Computing (EUC) Engineer
Birmingham, AL
Full-time
Onsite
Mid, Senior Level
$98K/yr - $127K/yr
6+ years expRegions Bank is dedicated to providing a performance-driven environment for its associates. The End User Computing (EUC) Engineer is responsible for designing, implementing, and maintaining desktop solutions while collaborating with cross-functional teams to ensure seamless operation of desktop environments.
BankingInsurance
No H1B
Responsibilities
Designs end-to-end desktop solutions by analyzing business requirements, assessing existing infrastructure, and delivering scalable, secure, and high-performance architectures
Designs and integrates application and desktop products, including virtual apps and desktops, to provide comprehensive and cohesive desktop solutions
Configures and manages virtual machines, session hosts, virtual networks, and storage to create and maintain virtual desktop environments
Ensures proper image management, user profile management, and application delivery mechanisms
Designs and configures network connectivity between on-premises infrastructure and cloud servers, including network security measures, such as firewalls, VPNs, and load balancers, to ensure secure and efficient data transfer
Optimizes desktop environments for performance, scalability, and user experience
Monitors and tunes resource allocation, load balancing, and network bandwidth to ensure optimal performance
Implements security measures, including data encryption, access controls, and compliance requirements, to protect desktop environments and ensure compliance with industry regulations and organizational policies
Designs and implements high availability and disaster recovery solutions to minimize downtime and data loss
Creates redundancy mechanisms, backup strategies, and failover mechanisms to ensure business continuity
Sets up monitoring tools and processes to proactively monitor desktop infrastructure
Identifies and troubleshoots performance issues, system errors, and network connectivity problems to maintain a stable and reliable environment
Creates design documentation, implementation guides, and operational procedures, policy documents and controls
Leads and coordinates with cross functional teams, to design and provide a timely resolution to all escalated issues related to the service. These cross functional teams include among others, support teams, agent owners, security and network teams and application SME's
Writes, tests, validates, and installs packages for software upgrades/patches
Provides support for incidents and problems escalated from our tier 1 and 2 support teams with a particular focus on PC hardware, operating systems, peripherals, and other issues
Coordinates, facilitates, and verifies projects across multiple environments
Provides coaching, mentoring and training to junior personnel to improve job skills and work efficiency
Qualification
Required
Bachelor's degree in computer science, information technology, or a related field and six (6) years designing and implementing desktop solutions
Or High School Diploma/GED and ten (10) years designing and implementing desktop solutions
Extensive experience in network design, including connectivity options, firewalls, VPNs, and load balancers
Advanced knowledge of identity and access management concepts
Excellent customer service skills
Knowledge of security best practices, data encryption, access controls, and compliance requirements
Knowledge of virtual desktop services
Strong analytical, problem-solving, and conceptual skills
Strong knowledge of operating systems
Strong knowledge of systems automation tools including PowerShell, VB scripting, or Shell scripting
Strong knowledge of typical server applications and services, (SCCM, SQL, Active Directory, WSUS, GPOs, Jamf, etc.)
Strong verbal and written communications skills
Understanding of performance optimization techniques, monitoring tools, and troubleshooting methodologies
Preferred
Related certifications in A+, Azure, Citrix, Jamf, Microsoft technologies, etc
Professional Jamf certifications (200/300/370/400)
Hands-on experience managing macOS in regulated or highly secured enterprise environments
Familiarity with macOS security tooling (e.g., Jamf Protect, EDR solutions, certificate management, OS hardening frameworks)
Experience integrating macOS devices into ecosystems primarily built for Windows environments (Intune Conditional Access, Defender, etc.)
Benefits
Paid Vacation/Sick Time
401K with Company Match
Medical, Dental and Vision Benefits
Disability Benefits
Health Savings Account
Flexible Spending Account
Life Insurance
Parental Leave
Employee Assistance Program
Associate Volunteer Program
Company
Regions Bank
Regions Financial Corporation is a member of the S&P 500 Index and is one of the nation’s largest full-service providers of consumer and commercial banking, wealth management, and mortgage products and services.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknown2018-04-06Acquired
Leadership Team
Brian Happel
Executive Vice President and Fort Worth Market CEO
Daniel Hobbs
Executive Vice President, Head of Corporate Finance and Business Lines CFO
Recent News
2024-04-30
Business Journals
2024-04-28
Company data provided by crunchbase