Qualis1 Inc. · 22 hours ago
ITIL Technical Writer
Boston, MA
Contract
Onsite
Senior Level
$45/hr - $50/hr
6+ years expQualis1 Inc. is seeking an experienced ITIL Technical Writer to develop, maintain, and standardize IT policies, procedures, and compliance documentation aligned with ITIL best practices and government security frameworks. The role involves creating technical documentation and ensuring compliance with security and regulatory frameworks.
Hiring Manager
Syed Mohiuddin Asadi
Responsibilities
Create clear, concise technical documentation , including IT policies, procedures, and process guides
Develop and maintain organizational SOPs aligned with business and ITIL standards
Document and support compliance and governance initiatives
Ensure documentation aligns with security and regulatory frameworks
Review, update, and standardize existing documentation for accuracy and consistency
Qualification
Required
6–8 years of experience as a Technical Writer in IT / Infrastructure environments
Strong hands-on experience with ITIL-based documentation
Proven ability to write policies, procedures, and process documentation
Preferred
Prior experience supporting government or regulated environments
Experience working with audit or compliance teams
Company
Qualis1 Inc.
At Qualis1 Inc., our robust business model is strategically built upon serving diverse industry sectors, including Finance, Health Care, Education, State Government, and Manufacturing.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase