Credence · 22 hours ago
ServiceNow Developer
United States
Full-time
Remote
Senior Level
$150K/yr - $170K/yr
7+ years expCredence is a company focused on innovation in AI, cloud, cyber, and modernization solutions, recognized as a Top Workplace. They are seeking a ServiceNow Developer to support the Department of State Refugee Processing Center, responsible for the analysis, design, engineering, development, and implementation of software projects within the ServiceNow enterprise application suite.
GovTechInformation TechnologySoftware
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Staying up to date on the latest process and IT advancements to automate and modernize systems
Customize ServiceNow applications and facilitate rollout of new applications and modules and configure Application UI and Configure Workflow
Collaborate effectively with other ServiceNow administrators to develop solutions and handle general updates and configuration changes/requests
Collaborate with stakeholders to gather and document software requirements, ensuring a clear understanding of tasks and assignments
Identify system deficiencies and recommend solutions
Ensure appropriate tools and processes are in place to have a development/production environment that is reliable and reproducible
Ensure tool configuration consistency across development, stage, testing, sandbox, and production environments
Participate in ongoing production support and end user support
Collaboration with ServiceNow System Administration and key stakeholder teams to analyze and understand requirements, then transforming the requirements into a valid solution
Will work closely with Scrum Masters, business, and IT teams to gather input to support ongoing business needs for ServiceNow configuration, implementation and support
Responsible for the design and build of ServiceNow Applications and integration to other applications and platforms; including architecture, languages, best practices and methodologies in an Agile Scrum environment
Provide strong development and project on-track and on-task and collaborate on an ongoing project in both new and enhancements development between engineers, developers, analyst and other team members
Follow, maintain and apply documentation best practice policies, procedures and process throughout ServiceNow development
Review and apply any additional UI/UX requirements from internal team and align into ServiceNow development
Work closely with cross-functional teams to meet project deadlines and deliver software solutions that meet or exceed client expectations
Employ best practices for version control, continuous integration, and continuous delivery (CI/CD)
Related duties or special projects as assigned
Qualification
Required
US citizenship with the ability to obtain successful DoD secret security clearance required
Bachelor's Degree in Computer Science, Information Systems or equivalent field of study
7+ years of experience as a developer and/or administrator
Responsible for the development of the post MVP Application, including system configuration, development, unit testing, and technical documentation
Additional responsibilities include code reviews, and providing technical direction for other development resources
Experience includes previous development in JavaScript, HTML, or other similar languages
Proficient in multiple programming languages such as Java, Python, C++, or similar, with a strong ability to write clean and maintainable code
Understanding of the software development lifecycle, from sprint initiation to deployment and maintenance
Experience applying software design principles and patterns to create scalable and efficient solutions
Preferred
Candidates with active secret clearance preferred
ServiceNow System Administration certifications (a plus)
ServiceNow Scripting (a plus)
ITIL v3 Foundations certified (a plus)
Advanced ITIL certifications (a plus)
Benefits
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Short Term & Long Term Disability
Training & Development
Wellness Resources
Company
Credence
Credence provides innovative technology, health, engineering, and management solutions to support mission-critical programs for Federal government customers.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Sid Chowdhary
Founder & Chief Executive Officer (CEO)
Recent News
Washington Technology
2025-03-27
Washington Business Journal
2025-02-07
Washington Business Journal
2025-02-04
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