Change Lead jobs in United States
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Sercante · 1 day ago

Change Lead

positionUnited States
timeFull-time
remoteRemote
senioritySenior Level
date7+ years exp

Sercante is a company focused on digital transformation, and they are seeking a Change Lead to guide organizations through cultural and operational shifts during Salesforce implementations. The role involves crafting change enablement strategies, facilitating training sessions, and mentoring teams to ensure successful adoption of new technologies.

B2BCRMEmail MarketingMarketing AutomationSales Automation

Responsibilities

Craft tailored change enablement strategies that align with client business goals and culture
Serve as a trusted advisor to clients, helping them navigate the 'people side' of technical change
Facilitate dynamic user training sessions and workshops that empower teams to embrace new tools
Analyze key performance indicators (adoption rates, engagement) to refine strategies and demonstrate impact
Mentor internal Sercante teams on change best practices to elevate our collective delivery
Advance our reputation as industry-leaders in Change by developing innovative new offerings that will enhance our toolkits and cement our status as trusted, best-in-class partners to our clients
Champion thought leadership by contributing to blogs, events, and industry discussions

Qualification

Change managementSalesforceOrganizational transformationProgram designData interpretationAgility in project managementFacilitationCommunication skills

Required

7+ years of proven success in leading change management and organizational transformation for technology implementations
A deep understanding of Salesforce and CRM ecosystems (you know the tech enough to bridge the gap for users). Marketing Automation Platform experience is a plus
Mastery in facilitation, confident in leading workshops, training sessions, and stakeholder interviews
Strategic vision to define success metrics and the ability to interpret data to prove adoption ROI
Exceptional communication skills, capable of influencing everyone from C-suite executives to daily end-users
Proficiency in program design, instructional design, content and course development, and multiple forms of media development and deployment
Agility to manage multiple high-profile projects simultaneously without losing focus on the details

Company

Sercante

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Sercante is a Salesforce & Pardot consulting firm offering marketing automation managed services, Pardot training, & custom API integration
dateFounded in 2017
location
Atlanta, Georgia, USA
people-size51-200 employees
web-link
https://www.sercante.com/

Funding

Current Stage
Growth Stage
Total Funding
unknown
2024-05-21Acquired

Leadership Team

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Andrea M. Tarrell
CEO & Founder
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Company data provided by crunchbase