Pioneer Aero Supply · 15 hours ago
Regional Sales Account Manager - Aviation Aftermarket
Chicago, IL
Full-time
Onsite
Entry, Mid Level
2+ years expPioneer Aero Supply is a leading aviation aftermarket parts supplier specializing in high-quality solutions for the aerospace industry. The Regional Sales Account Manager will manage customer communications, prepare quotes, and drive account growth while ensuring customer satisfaction and operational excellence.
Airlines/Aviation
Hiring Manager
Tyler Wilsey
Responsibilities
Act as the primary point of contact for assigned customers and sales team members
Respond to RFQs, prepare accurate quotes, and ensure professional, timely follow-up
Support Regional Sales Managers by efficiently managing customer accounts
Build and maintain strong relationships with procurement teams at airlines, MROs, OEMs, and distributors
Monitor open issues, returns, and after-sales requests with urgency and accuracy
Manage and grow spare parts sales in an assigned regional territory
Identify new business opportunities and develop relationships with key industry stakeholders
Drive revenue growth through proactive account management and solution-based selling
Track open quotes and assist in converting opportunities into orders
Support customer visits and represent the company at industry trade shows on occasion
Track quote-to-order conversion rates and customer activity using CRM/ERP tools
Assist with weekly/monthly reporting on customer engagement and order history
Identify process improvements through feedback and trend analysis
Monitor inventory levels and advise on alternatives or substitutions
Partner with supply chain, logistics, and finance teams to ensure on-time fulfillment
Maintain accurate customer records in Salesforce and AvSight
Escalate urgent issues and communicate clear resolution timelines
Contribute to a high-performance, customer-focused team culture
Maintain awareness of competitor offerings and market trends
Qualification
Required
2–4 years of experience in customer service, inside sales, or sales support within aviation or logistics
Strong written and verbal communication skills
Highly organized with attention to detail and multitasking ability
Proficiency in Microsoft Office Suite (Excel, Outlook, Word)
Customer-first mindset with a proactive approach
Willingness to travel regionally (approx. 10%)
Preferred
Familiarity with aircraft components (rotables, consumables, expendables) preferred
Proficiency in CRM/ERP systems (Salesforce and AvSight a plus)
Benefits
Competitive compensation
Performance-based incentives
Opportunities for professional development
Company
Pioneer Aero Supply
Pioneer Aero Supply provides total spares support, including Sales, Exchanges, Loans, Leasing and Repair management.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Ali Shojaat
Founder
Company data provided by crunchbase