PM Account Compliance Supervisor jobs in United States
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City Wide Facility Solutions · 1 day ago

PM Account Compliance Supervisor

City Wide Facility Solutions is the nation's leading management company in the building maintenance industry, providing solutions to a wide range of issues clients face at their facilities. The PM Account Compliance Supervisor is responsible for the quality control of general business operations, increasing client satisfaction, and working productively with Independent Contractors.

Extermination ServiceFacilities Support ServicesHousekeeping Service

Responsibilities

Develop and maintain productive, working relationships with Independent Contractors (IC) and In-House labor by communicating client priorities and collaborating on solving problems
Review scope of work and ensure quality assurance per account to retain existing business and gain new business
Communicate with Facility Services Manager daily for any issues that need immediate attention, including the nightly recap via email or phone message
Make recommendations for IC work assignments, manage to client standards and company guidelines and discharge if not meeting service level agreement
Manage inspections, customer complaints, customer requests, new client starts, or VIP treatment needing attention
Ensure compliance with client policies & procedures, approved cleaning tools and equipment and their proper use
Other duties as necessary

Qualification

Management experiencePlanningOrganizationCRM experienceContinuous process improvementCommunication skills

Required

High school diploma required or equivalent experience in commercial janitorial services industry
3 years of prior experience in management; coaching, motivating, developing, and leading a team in multi-unit or locations
Building, facilities, janitorial or similar industry experience a plus!
Strong planning, organization skills, and attention to detail
Excellent communication and interpersonal skills
Must be innovative and strive for continuous process improvement

Preferred

CRM experience preferred

Benefits

Health insurance
401(k)
Paid time off
Dental insurance
Vision insurance
Life insurance
Flexible schedule
Retention bonuses
Car allowance

Company

City Wide Facility Solutions

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City Wide Facility Solutions offers housekeeping services including electrostatic sprayer, commercial cleaning, and disinfecting services.

Funding

Current Stage
Growth Stage

Leadership Team

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Jeff Oddo
Chief Executive Officer
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Tom Partridge
Chief Technology Officer
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Company data provided by crunchbase