Marigold · 2 days ago
User Researcher
United States
Full-time
Remote
Mid, Senior Level
$110K/yr - $120K/yr
3+ years expMarigold is a fast-growing marketing technology company focused on helping businesses build stronger customer relationships through its innovative platforms. The User Researcher will play a critical role in shaping the future of their AI-powered marketing platforms by delivering actionable user insights to inform product decisions and enhance user experience.
CRMDigital MarketingMarketing
Responsibilities
Identify friction and opportunities across the end-to-end user journey, from sign-up and activation through long-term engagement and retention
Plan and conduct discovery research, usability testing, and concept validation, connecting insights directly to product and design decisions
Build and scale research programs that enable continuous feedback loops and faster learning
Partner with Product, Design, Data, and Growth teams to connect qualitative insights with behavioral analytics
Leverage AI tools to accelerate research synthesis, uncover patterns, and scale insights across teams
Communicate findings clearly and persuasively through artifacts such as journey maps, frameworks, opportunity models, and experiment recommendations
Qualification
Required
3–6+ years of experience in UX or product research within SaaS or digital product environments
Strong command of qualitative research methods with comfort applying mixed-method approaches
Demonstrated experience tying research insights to measurable product or UX improvements
Ability to synthesize complex findings into clear, actionable recommendations
Strong communication and facilitation skills across technical and non-technical audiences
Preferred
Experience in Product-Led Growth (PLG), MarTech, or tools used by marketers or creators
Background building or scaling research practices within growing product organizations
Familiarity with experimentation frameworks and behavioral or product analytics tools
Benefits
Medical/dental/vision insurance
Life/accident/disabilities insurance
Supplemental health benefits
FSA
EAP and pet insurance
Generous time off (we call it Open Time Away) as well as paid holidays and a birthday benefit day off.
Paid Volunteer Time
401k plan with a company match on your contributions.
Employee-centric and supportive remote work environment with flexibility.
Support for life events including paid parental leave.
Company
Marigold
Marigold offers marketing technology solutions designed to help marketers of all sizes grow the relationships that grow their business.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$410M2019-05-14Private Equity· $410M
Leadership Team
Lisa Mayr
Chief Executive Officer
J
Jeremy Acker
Senior Vice President, Finance
Recent News
2025-11-06
2025-10-12
Company data provided by crunchbase