Call Center Customer Experience Power Parts Rep jobs in United States
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Permobil · 21 hours ago

Call Center Customer Experience Power Parts Rep

Permobil is a global leader in advanced rehabilitation technology, and they are seeking a Call Center Customer Experience Power Parts Rep to provide exceptional support to customers. This role involves answering inquiries, processing orders, and coordinating parts fulfillment for power wheelchair components and accessories.

Health CareInnovation ManagementManufacturing

Responsibilities

Answer incoming phone calls and emails regarding power wheelchair parts
Provide product information, availability, and pricing to customers
Assist customers in identifying correct parts based on wheelchair models and issues
Enter and manage orders in the system accurately and efficiently
Verify part numbers, shipping details, and payment information
Coordinate with warehouse or service teams to ensure timely fulfillment
Maintain records of customer interactions and transactions
Generate order confirmations, and shipping updates

Qualification

Customer serviceOrder processingMedical equipment experienceBasic computer proficiencyVerbal communicationWritten communication

Required

High school diploma or equivalent
Strong verbal and written communication skills
Basic computer proficiency (e.g., order entry systems, email, spreadsheets)

Preferred

Experience in medical equipment, mobility products, or customer service
Other qualifications or experiences

Company

Permobil

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Permobil creates assistive solutions that enrich the lives of people living with disabilities.

Funding

Current Stage
Late Stage
Total Funding
unknown
2013-03-27Acquired

Leadership Team

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Chuck Witkowski
Chief Executive Officer
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Charlotta Nyberg
Group Chief Financial Officer
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Company data provided by crunchbase