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Dexian · 8 hours ago

Data Analyst (C-Shopper)

Irving, TX

Contract

Onsite

Mid Level

$40/hr - $43/hr

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. They are seeking a Data Analyst (C-Shopper) to interpret data, analyze results, and collaborate with various teams to enhance the C-Shopper platform and deliver impactful customer insights.

ConsultingHuman ResourcesInformation TechnologyProfessional ServicesStaffing Agency

H1B Sponsor Likely

Hiring Manager

Abhinav Sharma

Responsibilities

Collaborate across C-Shopper development initiatives, partnering with the C-Shopper team, and Circana/IRI personnel

Support C-Shopper platform enhancements to drive impact for internal and external users

Serve as a subject matter expert and Customer Success resource, working directly with Marketing, Merchandising, Loyalty, Operations, and Finance to drive adoption of Customer Insights

Deliver analytics projects and demonstrate how users and internal prospects can leverage the C-Shopper Customer Insights Portal to improve business outcomes

Coordinate and conduct onsite and virtual user meetings with internal teams

Provide user training and Help Desk support

Engage regularly with assigned user groups to deliver Customer Insights that drive business impact

Receive training and coaching from C-Shopper and Circana teams to achieve SME proficiency; manage assigned user groups and ad hoc projects to drive platform usage and informed decision-making

Deliver C-Shopper product support and adoption best practices, including reporting, assortment, price/promo tools, and other modules

Provide guidance and case studies that highlight actionable, high-value insights for assigned user groups

Partner with user groups as the voice of the customer to support SEI customer-centric sales and marketing strategies, including coaching user teams

Execute Customer Success processes such as onboarding and ongoing support strategies

Deliver ad hoc analytics and presentations to support complex internal and external needs, including supplier projects

Help define metrics for program impact, customer satisfaction, product usage, and user group performance

Anticipate and remove obstacles that hinder project execution

Conduct user group evaluations and feedback reporting; communicate effectively to drive adoption and success

Continuously monitor market and customer trends to enhance user experience, operational excellence, and skill development, leveraging partner vendors

Qualification

Data analysisStatistical techniquesDatabase managementCustomer InsightsUser trainingCollaborationCommunication

Required

Interpreting data, analyzing results using statistical techniques

Developing and implementing data analyses, data collection systems and other strategies that optimize statistical efficiency and quality

Acquiring data from primary or secondary data sources and maintaining databases