RGB Financial · 22 hours ago
Experienced Financial Services Associate
RGB Financial is a family-owned wealth management firm that has been serving clients since 1984. They are seeking an Experienced Financial Services Associate to support their advisory team, focusing on client service, account administration, and operations within a collaborative environment.
AccountingFinanceFinancial ServicesRetirement
Responsibilities
Serve as one of the primary office contacts for client inquiries, requests, and problem resolution
Answer and direct incoming calls; professionally handle client communications
Schedule client meetings and maintain advisor calendars
Deliver exceptional service with an energetic, upbeat, client‑focused approach
Open, update, and maintain client accounts; process account transfers, contributions, withdrawals, and beneficiary/address changes
Prepare and process investment paperwork and application packets for new accounts
Ensure timely and accurate processing of new account applications, transfers, and service requests
Document all activities in CRM (Wealthbox)
Maintain organized and compliant client files (digital and physical)
Assist in meeting prep: compile reports, prepare agendas, ensure application paperwork is complete, and confirm appointments
Enter post‑meeting notes into CRM and follow through on action items
Qualification
Required
3+ years of financial services / securities / insurance industry client service experience
Securities license preferred (Series 7, 63/65, or 66). Candidates interested in pursuing licensing will be considered
Bachelor's degree required
Strong client service orientation with excellent communication skills
Highly organized, detail‑oriented, and able to manage multiple priorities in a fast‑moving environment
Strong proficiency with Microsoft Excel, Word, Outlook, and ability to learn new technology systems quickly
Experience completing investment paperwork and servicing accounts
Preferred
Experience with Wealthbox, Orion, eMoney/WealthVision, or similar industry applications
Experience processing investment, insurance, or broker/dealer paperwork
Experience supporting a small, close‑knit team with a collaborative culture
Benefits
401(k) and employer matching
Health insurance and paid time off
Supplemental bonus opportunities
Full on‑the‑job training and professional development support
Company
RGB Financial
RGB Financial specializes in retirement planning, investment management, insurance, estate planning and tax planning services.