Manager, Enterprise Professional Services jobs in United States
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FloQast · 15 hours ago

Manager, Enterprise Professional Services

FloQast is the leading Accounting Transformation Platform in accounting workflow automation created by actual former accountants for accountants. The Manager, Enterprise Professional Services is responsible for leading and scaling the Enterprise implementation delivery function, ensuring high-quality customer experiences and managing a team of implementation consultants.

AccountingB2BEnterprise SoftwareSaaS
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Growth Opportunities
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Responsibilities

Lead and manage a team of Enterprise-focused implementation consultants, focusing on their development, growth, regular feedback, and performance reviews
Own delivery execution for Enterprise and Strategic customer implementations, ensuring projects are delivered on time, within scope, and with a high-quality customer experience
Serve as a senior escalation point for complex enterprise implementations and challenging customer situations
Manage, coach, and develop team members through regular 1:1s, performance reviews, and career development conversations
Execute implementation, delivery, and scale a high-performing Enterprise delivery team capable of supporting complex, multi-product implementations
Assess incoming Enterprise deals and collaborate with Professional Services leadership on scoping, staffing, and delivery planning
Monitor delivery health across Enterprise projects, proactively identifying risks and driving mitigation plans
Drive consistent, predictable outcomes across Enterprise projects in environments with ambiguity and changing requirements
Drive continuous improvement in Enterprise delivery execution, quality, and consistency
Establish clear expectations for ownership, communication, and follow-through on complex customer engagements
Work closely with Sales, Account Management, Product, Engineering, Partner teams, and Customer Success leadership to align on Enterprise delivery expectations
Support Enterprise expansion efforts by enabling implementation teams to identify and surface expansion opportunities during delivery
Represent Enterprise Professional Services in internal planning, escalation, and strategy discussions

Qualification

Implementation experienceProject managementTeam leadershipAccounting knowledgeCustomer experience focusCommunication skillsOrganizational skillsInitiativeWork ethic

Required

BS degree in Accounting, Finance, or related field
4+ years of implementation or project management experience
1+ years of people-management experience leading delivery, consulting, or implementation teams
Experience delivering complex, enterprise-scale implementations
Thorough knowledge of basic accounting procedures
Self-starter with a high level of initiative and follow-through
Strong sense of ownership and urgency, organizational and time management skills, and ability to multitask and prioritize work
Excellent communication (written and verbal), interpersonal and consultative skills
Strong work ethic and integrity
Ability to work well under tight deadlines and respond to rapidly changing demands

Preferred

CPA and/or public accounting experience is a bonus but not required

Benefits

Medical
Dental
Vision
Family Forming benefits
Life & Disability Insurance
Unlimited Vacation
Participation in our Employee Stock Program

Company

FloQast is a financial close management software designed to streamline the month-end close process for accounting teams.

Funding

Current Stage
Late Stage
Total Funding
$302.85M
Key Investors
ICONIQ GrowthMeritech Capital PartnersNorwest
2024-04-10Series E· $100M
2021-07-21Series D· $110M
2020-01-21Series C· $40M

Leadership Team

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Mike Whitmire
Co-Founder and CEO
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Cullen Zandstra
Co-Founder & CTO
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Company data provided by crunchbase