True Zero Technologies · 1 day ago
Sr ServiceNow Architect (R-00107)
United States
Full-time
Remote
Senior Level, Lead/Staff
8+ years expTrue Zero Technologies, a veteran-owned small business, was founded on the principle that the purposeful enablement of people and technology in an organization directly ties to the quality of its outcomes. The ServiceNow Architect will provide technical and architectural leadership for the design and implementation of ServiceNow solutions supporting the modernization of the federal agency’s Risk Management Framework processes.
Information ServicesInformation Technology
No H1B
Security Clearance Required
Responsibilities
Design the overall ServiceNow architecture supporting RMF process automation and integration
Define standardized ServiceNow workflows for RMF lifecycle activities, approvals, and artifact management
Architect integrations between ServiceNow, GRC tools, cybersecurity platforms, and enterprise systems
Ensure ServiceNow solutions are secure, scalable, and compliant with federal cybersecurity requirements
Provide technical leadership and guidance to ServiceNow developers, business analysts, and integration engineers
Support the automation of evidence collection, reporting, and continuous monitoring data ingestion
Establish ServiceNow development standards, governance, and best practices
Streamline documentation on system changes and configurations
Develop and execute test plans to ensure overall quality of ServiceNow solutions
Monitor systems stability to prevent service degradation or interruption. Conduct risk assessments to identify potential gaps
Develop dashboards, KPIs, and reports to provide visibility into portfolio performance, risks, and opportunities
Modify and/or customize the core applications such as Incident, Problem, Change, Requests, Service Catalog while applying best practices
Assist in delivering best practices for the Enterprise to include ITIL, Agile, PMBOK frameworks for delivering IT Services
Create and enhance business rules, UI policies, client scripts, and automation scripts to improve service efficiency and automate tasks within ServiceNow
Qualification
Required
Bachelor's degree in Information Systems, Computer Science, Engineering, or related field
8+ years of experience implementing and architecting ServiceNow solutions in enterprise or federal environments
3+ years of experience designing ServiceNow architectures for GRC, SecOps, or workflow automation
Strong understanding of NIST RMF (SP 800-37), SP 800-53, and federal compliance processes
Experience with ServiceNow GRC, IRM, SecOps, and platform integrations
Expertise in ServiceNow architecture concepts, including CMDB, Flow Designer, IntegrationHub, and scripted APIs
Experience integrating ServiceNow with external cybersecurity and GRC tools (e.g., eMASS, SIEM, vulnerability scanners)
Ability to hold and maintain a federal security clearance
Preferred
ServiceNow Certified System Administrator and/or Certified Implementation Specialist
Benefits
Best in class medical coverage
100% of medical premiums covered by True Zero
Company wide new business incentive programs
Contribution Incentives (i.e. white papers, blog posts, internal webinars, etc.)
3 weeks of PTO starting + 11 Paid Holidays Annually
401k Program with 100% company match on the first 4%
Monthly reimbursement of Cell Phone and Home Internet costs
Paternity/Maternity Leave
Investment in training and certifications to broaden and deepen your technical skills
Company
True Zero Technologies
True Zero Technologies, a veteran-owned small business.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Carl Salzano
Chief Executive Officer
Jonathan Cooper
Chief Technology Officer
Recent News
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