JECT · 20 hours ago
Patient Care Coordinator
Rye Brook, NY
Part-time
Onsite
Entry Level
1+ years expJECT is a medical aesthetics brand specializing in cosmetic injectables and medical-grade skincare, and they are seeking an Aesthetic Patient Care Coordinator to manage the patient pipeline and optimize sales opportunities. The role involves providing excellent service and a consultative approach to enhance patient care and satisfaction.
BeautyCosmeticsWellness
Hiring Manager
Johanna Easter
Responsibilities
Manage and respond to incoming client communications via phone, text message, and email
Provide clients with an educational and value-enriched consultative approach, to initiate, expand, and close sales opportunities
Answer all questions regarding costs and services (deferring to a provider if necessary)
Schedule clients for initial and future appointments and enter all relevant client demographics into practice management system as directed
Resolve client questions and issues with the utmost care and attention to detail
Share customer feedback and information with other team members and managers to continuously evolve the client experience
Maintenance of client profiles across all systems: completing profiles for new clients, updating contact details when required, recording notes after all interactions with client, whether the interaction was via phone, text, email, or in-person
Nurture relationships and facilitate client reach outs proactively and on a regular basis
Deliver personalized service while meeting quality and productivity standards
Ensure confidentiality of sensitive information, HIPAA
Radiate the JECT mission and team goals, including KPIs and OKR
Qualification
Preferred
Associates degree preferred
1-2 years of sales experience
Experience in medical aesthetics or similar industry highly advantageous
Benefits
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k)
Paid Time Off (Vacation & Sick)
Training & Development
Generous employee discounts on JECT services and products
Company
JECT
JECT specializes in medical-grade treatments, wrinkle reducers, dermal fillers, skin tightening, and infusion treatments.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Gabby Garritano
Founder & CEO
Recent News
2025-09-12
2023-12-23
Company data provided by crunchbase