XPO · 3 days ago
Vice President of Operations, Mexico
Eagle Pass, TX
Full-time
Onsite
Director/Executive
10+ years expXPO is a top ten global provider of transportation services, seeking a Vice President of Operations for their Mexico–U.S. transborder business. This role involves owning the strategy, partner ecosystem, and operational execution to establish a compliant and scalable cross-border freight solution.
LogisticsShipping Broker
Responsibilities
Own the end-to-end growth strategy for Mexico–U.S. transborder operations, including revenue, margin, and service performance
Define service offerings, operating models, and go-to-market strategies for cross-border LTL freight
Identify target industries, trade lanes, and customer segments to drive profitable growth
Continuously assess market conditions, competitive dynamics, and regulatory changes to refine product and growth strategy
Partner with executive leadership to execute enterprise growth initiatives, including product and mode expansion
Serve as the subject matter expert for Mexico transborder services in customer meetings, RFPs, and contract negotiations
Partner closely with Sales to support customer acquisition, solution design, and deal execution
Support pricing strategies, margin targets, and service commitments for Mexico transborder opportunities
Translate customer requirements into executable cross-border and domestic transportation solutions
Build, manage, and maintain strategic relationships with carriers inside Mexico and customs brokers
Establish a scalable, compliant partner network capable of supporting growing shipment volumes
Act as the primary escalation point for partner performance, service failures, and exception resolution
Develop and implement SOPs, controls, and operational processes to support consistent service delivery
Ensure full compliance with U.S. and Mexico import/export laws, customs regulations, transportation laws, and trade agreements (including USMCA)
Partner with customs brokers and compliance teams to ensure accurate documentation (e.g., DODA, CO, CCP) and timely border clearance
Stay current on regulatory, tariff, and border policy changes impacting Mexico transborder operations
Identify and mitigate operational, financial, and compliance risks associated with cross-border transportation
Build and maintain effective feedback loops to support the team and aggressive growth expectations
Collaborate with Operations, Sales, Customer Service, Legal, Finance, IT, Compliance, Safety, and Procurement to support product launches and growth initiatives
Align internal systems, tools, and processes to support scalable Mexico transborder execution
Provide leadership and guidance on transborder best practices across the organization
Own and deliver P&L results, including EBITDA, revenue, shipment, and tonnage targets
Lead commercial strategy execution through effective forecasting, staffing, labor planning, and cost management
Drive accountability through KPI management, corrective action plans, and continuous improvement initiatives
Collaborate with linehaul and network partners to optimize capacity, routing, and cost efficiency
Drive improvements in service quality, on-time performance, claims reduction, and customer satisfaction
Foster workforce engagement and ensure consistent application of policies and people practices
Execute fleet strategy initiatives to improve profitability and reduce operating costs
Partner with Business Intelligence, Finance, Procurement, and IT to identify efficiencies and data-driven improvements
Qualification
Required
Bachelor's degree in business or a related field (Logistics, Supply Chain, Sales/Marketing, Manufacturing, Finance, etc.) or equivalent combination of education and experience
10+ years of experience in LTL, transportation, supply chain, sales or logistics services, with significant hands-on Mexico–U.S. transborder experience
Deep knowledge of LTL sales process, operations, cross-border customer acquisition, and Mexico transborder freight processes
Strong understanding of cross-border documentation and compliance requirements (e.g., DODA, CO, CCP)
Proven experience managing and owning a P&L
Demonstrated leadership experience managing teams in a complex, matrixed environment
Strong vendor and customer relationship management skills
Excellent communication, leadership, and executive presence
Advanced analytical capability using spreadsheet and database tools (e.g., Excel, Access)
The ability to hire, lead and motivate a team to meet/exceed goals
Proficiency with Microsoft Office Suite
Ability to handle confidential and sensitive information
Valid driver's license with satisfactory driving record
Fluency in English and Spanish (read, write, speak) is required
Willingness and ability to travel frequently (up to ~75%), including travel within the US and Mexico
Company
XPO
XPO is a provider of freight transportation and logistics services.
10001+ employees
H1B Sponsorship
XPO has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (15)
2021 (6)
2020 (24)
Funding
Current Stage
Public CompanyTotal Funding
$741M2017-07-17Post Ipo Equity· $666M
2012-06-14IPO
2011-09-01Post Ipo Equity· $75M
Leadership Team
Mario Harik
Chief Executive Officer
Jay Silberkleit
Chief Information Officer
Recent News
GlobeNewswire
2026-01-22
2026-01-13
2026-01-12
Company data provided by crunchbase