W3Global · 4 hours ago
Regional Manager
St Louis, MO
Full-time
Onsite
Mid LevelW3Global is seeking a customer-obsessed Regional Manager with a focus on laundromat experiences. The role involves engaging with customers, developing teams through coaching, and ensuring store maintenance and cleanliness to enhance customer satisfaction.
ConsultingRecruitingStaffing Agency
Responsibilities
Ensuring all Best Wash team members deliver exceptional customer service
Ensuring stores are presentable, clean, and inviting
Assisting with on-the-ground marketing where needed
Assisting with building security
Assist in hiring, training, and development of Store Managers
Filling in for shifts if needed
General store maintenance, carpentry, and repairs
Collect currency and make deposits
Perform diagnosis, troubleshooting, and repair of washers, dryers, vending machines, and related infrastructure
Completing an annual maintenance survey and assisting in developing a one-year maintenance plan
Performing seasonal activities like winter salt, grass cutting, etc., where needed
Qualification
Required
High School Diploma or GED
Mechanical troubleshooting/maintenance experience/carpentry
Proficient knowledge of laundry equipment or other appliances
Excellent troubleshooting skills, ability to identify a problem, and use analytical skills to identify the root cause and implement sustainable solutions
Strong interpersonal and communication skills
The ability to work effectively in a team environment with people of varying skills and backgrounds
Must be able to continuously stand, bend, and twist. Must be able to lift items up to 50 pounds
General computer skills required
Preferred
Experience in commercial laundry, appliance repair, facilities maintenance, or service-oriented operations
Company
W3Global
W3Global is a leading provider of end-to-end consulting services, empowering businesses to achieve their strategic goals and optimize their operations.
Founded in 2006
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Sridhar Venkatesan
CEO
Company data provided by crunchbase