HireTalent - Staffing & Recruiting Firm · 13 hours ago
Operations Specialist
Boston, MA
Contract
Hybrid
New Grad, Entry LevelHireTalent is a staffing and recruiting firm seeking an Operations Specialist responsible for processing, balancing, and reconciling custody positions related to dividend interest payments. The role includes verifying payments, resolving client issues, and generating operational reports to support management.
DeliveryHuman ResourcesStaffing Agency
Hiring Manager
Karuna Gaikwad
Responsibilities
Collects global client’s dividend and interest Income payments
Verify information by validating payment advice received from local market against client receivable
Attempt resolution of client entitlement issue internally
Makes decision to repair or to contact sub-custodian or depository for resolution
Escalate issue to manager when necessary
Communicate professionally and constructively to effectively resolve issues in order to minimize risk and exposure
Generate custody/operations related systems reports in support of daily, weekly and monthly management reporting
Repair and resolve discrepancies in a timely and accurate manner keeping client informed
Identify trends in payment repair including event level, sub-custody level and or market lever repairs
Contribute to Division/ Firm process improvement activities through improvement of STP (straight through processing)
Acquire and maintain knowledge of Division goals and business objectives; perform activities that support these goals
Acquire understanding of full scope of Division and how specific function impacts the firm
Repair and resolve discrepancies that impact client servicing in a timely and accurate manner
Assist in activities that support the measurement of Client Service Standards
Communicate professionally and constructively to effectively resolve all repairs with client payments in a timely and accurately manner
Qualification
Required
BA/BS degree or equivalent work experience
Demonstrated PC skills
Ability to identify, escalate and resolve a problem
Ability to communicate professionally through effective verbal and written skills
Ability to manage time efficiently and effectively
Organizational skills and detail-oriented
Ability to multi-task
Ability to work in a team environment
Ability to meet deadlines and work under pressure
Effectively utilize BBH's internal systems to support client servicing deliverables
Computer literate - MS Suite of products - Excel, PowerPoint, Word
Internet knowledge
Company
HireTalent - Staffing & Recruiting Firm
HireTalent is a certified Minority Business Enterprise (MBE) workforce solutions firm, specializing in securing the best talent fits in Executive/Retained Search, Direct Hire Placements, MSP, SOW, and nationwide hiring program management and support.
Founded in 1997
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Ashish Kaushal
CEO / Founder
Company data provided by crunchbase