VCA Animal Hospitals · 23 hours ago
Veterinary Client Service Representative
Newton Highlands, MA
Full-time
Onsite
New Grad, Entry Level
$19/hr - $24/hrVCA Animal Hospitals has been serving the Newton community for over 45 years, focusing on building lasting relationships with clients and their pets. They are seeking a Veterinary Client Service Representative to manage client interactions, appointment scheduling, and payment processing while providing excellent customer service and support in a dynamic veterinary environment.
Health CareHospitalMedicalPetVeterinary
Responsibilities
Managing incoming clients and phone calls and educating owners on our offers and services
Contributing to efficient flow of the hospital from welcoming appointments through check-out
Efficient and accurate appointment scheduling, medical info, and follow up
Processing accurate client payments and maintaining security
Managing electronic medical records, reports and correspondence
Using our innovative tools to communicate and deliver a high end experience
Some lifting (up to 40lbs) and hands-on animal interaction
Qualification
Required
Passion for pets and their people
Understanding of the importance of client care and compassion
Ability to manage incoming clients and phone calls
Ability to educate owners on offers and services
Contributing to efficient flow of the hospital from welcoming appointments through check-out
Efficient and accurate appointment scheduling, medical info, and follow up
Processing accurate client payments and maintaining security
Managing electronic medical records, reports and correspondence
Using innovative tools to communicate and deliver a high end experience
Ability to lift up to 40lbs
Hands-on animal interaction
Benefits
Generous pet care discounts
Leadership opportunities, educational & career development programs
Competitive wages & referral bonuses
Medical, dental & vision insurance, mental health resources
Employer paid life, long and short term disability insurance
Paid parental leave, vacation and sick time
401(k) with employer matching
Company
VCA Animal Hospitals
A leader in veterinary care, VCA Animal Hospitals is committed to taking care of the future of veterinary medicine.
Founded in 1986
10001+ employees
H1B Sponsorship
VCA Animal Hospitals has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (17)
2023 (16)
2022 (14)
2021 (19)
2020 (17)
Funding
Current Stage
Late StageLeadership Team
Trevor Adams, CPA, CGMA
Chief Financial Officer
Amanda Gillespie
Senior Talent Acquisition Partner at VCA Animal Hospital
Recent News
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