The Standard Spa, Miami Beach · 21 hours ago
Director of Hotel Operations
Miami Beach, FL
Full-time
Onsite
Director/Executive
$180K/yr - $200K/yr
7+ years expThe Standard Spa, Miami Beach is a culturally relevant hospitality brand, and they are seeking a Director of Hotel Operations to ensure the seamless day-to-day performance of their Miami Beach property and support operational excellence across other U.S. properties. This role involves operational leadership, financial management, team development, and ensuring a high-quality guest experience.
Hospitality
Hiring Manager
Maria Alejandra Trujillo
Responsibilities
Operational Leadership & Property Oversight
Serve as a senior operational leader on property, supporting all hotel functions including Rooms, F&B, Spa, Events, Engineering, and Guest Experience
Partner closely with the Regional Director of Operations to execute operational strategies, brand standards, and performance initiatives
Maintain a strong on-property presence—visible, engaged, and actively involved in daily operations
Support continuity of leadership and decision-making across departments as needed
Cross-Property & Regional Support
Assist with operational initiatives, special projects, and performance support across other U.S. Standard properties
Share best practices, operational insights, and brand standards to support consistency while honoring each property’s individuality
Support openings, transitions, or targeted operational improvements when required
Financial & Business Performance
Support budgeting, forecasting, labor management, and cost control initiatives
Monitor key performance indicators and assist in driving efficiency and profitability across departments
Partner with Finance and department leaders to translate data into actionable operational improvements
Culture, Team Development & Leadership
Foster a respectful, inclusive, and accountable work environment aligned with The Standard’s values
Support the development of department heads and managers through coaching, feedback, and collaboration
Lead by presence—building trust with teams through consistency, fairness, and engagement
Promote strong communication and alignment across departments
Guest Experience & Brand Integrity
Ensure the guest journey is consistent, thoughtful, and reflective of The Standard’s brand and service philosophy
Address guest feedback in real time, supporting continuous improvement of service and flow
Collaborate with Marketing, Programming, and F&B teams to support brand-aligned experiences and activations
Compliance, Safety & Operational Discipline
Support compliance with health, safety, labor, and regulatory requirements (OSHA, Health Department, etc.)
Uphold standards of cleanliness, maintenance, and operational readiness
Assist with risk management, incident response, and operational audits
Qualification
Required
7+ years of progressive leadership experience in hotel operations, ideally within lifestyle, boutique, or high-touch hospitality
Strong operational knowledge across multiple departments (Rooms and F&B experience strongly preferred)
Experience working in multi-property or regional environments a plus
Financial literacy with the ability to understand and influence operational performance
A calm, confident leadership presence with strong interpersonal and communication skills
Passion for hospitality, culture, and guest-centered experiences
Flexibility to travel domestically and support other U.S. locations as needed
Ability to work flexible hours, including nights, weekends, and holidays
Ability to move, lift, carry, push, or pull up to 15 lbs
Frequent standing, walking, bending, reaching, and stretching
Ability to remain on feet for extended periods and navigate the entire property
Company
The Standard Spa, Miami Beach
Located on Belle Isle, steps away from the action on South Beach, The Standard Spa, Miami Beach is less a “hotel,” and more a spa with guest rooms.
Founded in 2011Miami Beach, FL, US
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase