TP · 1 day ago
Director, SME Domain Expert - AIML Operations
United States
Full-time
Remote
Director/Executive
10+ years expTP is a global leader in digital business services, committed to innovation and empowerment. They are seeking a Director-level Subject Matter Expert (SME) to drive AI and data services strategies, providing expertise across various verticals and collaborating with global clients to deliver high-value AI data solutions.
CRMCustomer ServiceOutsourcingTechnical Support
Responsibilities
Serve as a trusted advisor for clients, translating domain-specific business needs into scalable AI data solutions
Partner with sales and solution teams on proposals, RFPs, and executive workshops
Represent TP.ai at conferences, industry forums, and client briefings as a thought leader
Define how AI/ML, LLM, SLM, RLHF, and multimodal workflows apply to your domain (e.g., autonomous driving, fraud detection, medical imaging, KYC/AML)
Guide clients on the full data lifecycle: collection, curation, annotation, enrichment, evaluation, and compliance
Ensure adoption of Responsible AI practices, including bias mitigation, data privacy, and regulatory compliance
Provide oversight on QA frameworks, data governance, and human-in-the-loop workflows
Collaborate with global delivery teams to ensure projects are delivered with quality, scalability, and compliance
Define and monitor domain-specific KPIs, continuously improving efficiency and accuracy
Identify emerging opportunities and design domain-specific accelerators (e.g., multimodal annotation for autonomous vehicles, synthetic datasets for healthcare)
Partner with product and solution architects to create new offerings that differentiate TP.ai in the market
Mentor internal teams to expand domain expertise and strengthen TP.ai’s leadership bench
Qualification
Required
10+ years of professional experience, with at least 5+ years in senior leadership roles within one or more relevant domains (Automotive, BFSI, Healthcare, Retail, Media, etc.)
Proven expertise in AI/ML data workflows, including data collection, curation, annotation, enrichment, evaluation, and governance
Strong knowledge of AI model development practices: LLM/SLM fine-tuning, RLHF (Reinforcement Learning with Human Feedback), multimodal data training, and evaluation
Deep familiarity with industry-specific compliance and regulatory frameworks (e.g, HIPAA for healthcare, GDPR/EU AI Act for privacy, PCI DSS for financial services, KYC/AML for BFSI, COPPA for education)
Demonstrated track record of executive-level client engagement, including shaping proposals, leading workshops, and winning multimillion-dollar programs
Experience leading large-scale, cross-functional, and global delivery teams, with proven ability to drive operational excellence and governance
Domain Expertise: Recognized authority in one or more verticals (e.g, autonomous driving in Automotive, fraud detection in BFSI, medical imaging in Healthcare)
AI Data Lifecycle Mastery: Hands-on knowledge of annotation tools, QA frameworks, data governance models, and bias detection/mitigation strategies
Strategic Advisory Skills: Ability to partner with C-level stakeholders, understand business objectives, and design domain-tailored AI solutions
Governance & Compliance: Strong grounding in responsible AI principles, data ethics, privacy regulations, and risk management
Innovation Mindset: Proven ability to identify emerging opportunities, design new offerings, and stay ahead of industry/AI trends
Executive Communication: Exceptional storytelling, presentation, and influence skills with the ability to represent TP.ai at conferences and executive briefings
Leadership & Mentorship: Track record of mentoring teams, building internal SME capability, and strengthening organizational expertise
Preferred
Advanced degree in Business, Data Science, Computer Science, Engineering, or a related field preferred; MBA a plus
Company
TP is a global digital business services company.
10001+ employees
H1B Sponsorship
TP has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
Funding
Current Stage
Public CompanyTotal Funding
$2.03B2025-01-15Post Ipo Debt· $514.85M
2023-11-16Post Ipo Debt· $1.52B
2007-01-18IPO
Leadership Team
Daniel Julien
Chairman and CEO
Miranda Collard
Chief Executive Officer- Americas | ExCom | Founder & Chair of TP Women | Board Member |
Recent News
2025-12-03
2025-11-25
Company data provided by crunchbase