Holman · 3 hours ago
Internal Service Advisor - Porsche North Miami
North Miami, FL
Full-time
Onsite
New Grad, Entry Level
$22.05/hr - $31.43/hrHolman is a family-owned, global automotive services organization, and they are seeking an Internal Service Advisor for their new Porsche North Miami dealership. The role involves coordinating service, maintenance, and repairs for inventory vehicles while ensuring excellent customer service and communication with stakeholders.
AutomotiveSales Automation
Responsibilities
Take incoming calls from New and Used Car Managers to coordinate service, maintenance, and repairs for inventory vehicles
Organize and schedule service, maintenance, and repairs with approved suppliers and vendors
Ensure recovery vehicles are arranged promptly
Schedule ancillary services as needed
Keep New and Used Car Managers and other stakeholders informed of progress
Perform additional duties and special projects as assigned
Qualification
Required
High school diploma, GED, or equivalent required
Basic automotive knowledge, including the ability to identify common vehicle features and engine/body components
Prior experience in a customer service–related role required
Proficient with PC use, internet, and email; able to quickly learn new software applications
Intermediate proficiency in Microsoft Word, Excel, CDK, and Outlook
Proactive, solution-oriented approach with a willingness to go the extra mile
Strong multi-tasking skills with consistent accuracy
Positive, confident, and approachable communication style with internal teams, managers, and third parties
Ability to handle varied situations diplomatically while remaining calm
Excellent listening, questioning, and professional telephone skills
Ability to quickly build and maintain rapport with diverse stakeholders
Articulate with strong overall communication skills
Committed to delivering excellent customer service
Benefits
Health Insurance
Vision Insurance
Dental Insurance
Life and Disability Insurance
Flexible Spending and Health Savings Accounts
Employee Assistance Program
401(k) plan with Company Match
Paid Time Off (PTO)
Paid Holidays, Bereavement, and Jury Duty
Paid Pregnancy/Parental leave
Paid Military Leave
Tuition Reimbursement
Company
Holman
Holman offers a unique set of complementary services that address your changing needs.
Founded in 1924
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Chris Hurren
Chief Financial Officer
Glenn A Gardner
COO
Recent News
2024-05-05
Company data provided by crunchbase