Desktop Support Technician jobs in United States
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eTeam · 16 hours ago

Desktop Support Technician

positionSaline, MI
timeContract
remoteOnsite
senioritySenior Level
money$21/hr - $21/hr
date5+ years exp

eTeam is seeking a Desktop Support Technician to provide on-site, second-level IT support at customer locations. The role involves troubleshooting hardware, software, and network issues while ensuring smooth operations and delivering high-quality service to end-users.

Information Technology
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Growth Opportunities
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H1B Sponsor Likelynote
Hiring Manager
Sukanya Kumari
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Responsibilities

Troubleshoot desktops, laptops, mobile devices, printers, and peripherals
Support Windows, Mac (lightly), and Apple iOS (iPhones/iPads)
Log and track issues in ServiceNow
Troubleshoot Zebra scanners and printers
Handle imaging (PXE/USB), installs, upgrades, and break-fix activities
Manage devices with Intune, Active Directory, VPN, and Zscaler firewall
Provide VIP/executive support and exceptional customer service

Qualification

Hardware troubleshootingSoftware troubleshootingWindows supportZebra printers/scannersServiceNowIntuneActive DirectoryVPNCitrixProfessional communicationCustomer-focused mindset

Required

5–7 years of IT support experience
Strong skills in hardware/software troubleshooting with OEMs
Experience with Zebra printers/scanners, Nexthink, and remote tools (LogMeIn)
Knowledge of SCCM, Citrix, and workspace management platforms
Professional communication, punctuality, and customer-focused mindset

Preferred

Certifications like CompTIA A+, ClientP/ClientSE, or OEM certs are a plus, not mandatory

Company

eTeam

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Glassdoor4.0
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eTeam is a staffing agency that also provides payrolling services.
dateFounded in 1999
location
Somerset, New Jersey, USA
people-size501-1000 employees
web-link
http://www.eteaminc.com

H1B Sponsorship

eTeam has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (36)
2024 (205)
2023 (11)
2022 (7)
2021 (24)
2020 (25)

Funding

Current Stage
Late Stage
Total Funding
unknown
2023-12-04Acquired

Leadership Team

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Swetta Bhatt
CEO APAC & India
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Aanchal Thakur
Chief Customer Officer
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Company data provided by crunchbase