Lead Product Manager - Technical jobs in United States
info-icon
This job has closed.
company-logo

Mastercard · 2 months ago

Lead Product Manager - Technical

Mastercard is a global technology company in the payments industry, aiming to connect and power an inclusive digital economy. The Lead Product Manager - Technical will act as a liaison between development and product teams, focusing on delivering new features and enhancements to the MDES platform while ensuring business requirements are accurately captured and implemented.

FinanceFinancial ServicesInformation TechnologyPayments
check
Growth Opportunities
check
H1B Sponsor Likelynote

Responsibilities

Responsible for elaboration of features and decomposition of stories from Product/Platform roadmap, derived from business needs/requirements, market opportunities, and technology trends
Works with Architects, Technical Program Managers, Developers, UX designers, and internal customers to define the details behind the business requirements
Refine user stories to be walked with engineering teams and clarify/follow up on open queries
Ensures business requirements are accurately captured through collaboration with service owners, regional leads and Mastercard clients as part of the elaboration sessions
Identifies gaps and charters new platform capabilities as required
Good understanding of the platform Business, non-functional and functional requirements for a platform product
Collaboration with service owners and regional leads to compare features for competitive review to assess prioritization within a platform product release
Identifies innovations or performs test and learn experiments to create features that add more business and customer value for a platform product
Contributes near-term input (quarterly) for the platform product portfolio and roadmap
Recommends trade-off decisions on platform product features to support prioritizing releases
Uses runtime metrics of their services in market as a feedback loop in to the backlog and balances the priorities against new feature requests
Exhibits expertise within platform feature area and coordinates with interdependent teams
Digests business customer requirements (user stories, use cases) and platform requirements for a platform feature set
Recommends design changes to support frictionless consumer experience
Determines release goals for the platform and prioritizes assigned features according to business and platform value, adjusting throughout implementation as needed
Continuously monitors development at the feature level to remove blockers
Reviews product demo with the development team against acceptance criteria for the feature set
Prepares launches and monitors platform performances, adoption, and operational health for feature sets
Identifies issues that will keep the platform features from delivering on time and/or with the desired requirements and communicates to leadership
Supports and participates in post-launch reviews and ensures feedback is reincorporated into the feature
Works with internal teams and customer service to identify, classify, and prioritize feature-level customer issues
Develops and implements new metrics into measurement techniques; works with development teams to develop reports to monitor them
Independently identifies and researches anomalous performance; escalates findings to senior management
Coordinates internal forums to collect and identify feature-level development opportunities
Identifies feature risks from business and customer feedback and in-depth analysis of operational performance; shares with senior leadership
Establishes a network within the organization; begins to build internal and external networks

Qualification

Product developmentAgile/SAFe methodologiesSQL queriesFeature prioritizationTechnical communicationCollaborationProblem-solvingCustomer focus

Required

Understands product development and GTM cycle
Exhibits working knowledge of agile/SAFe methodologies
Ability to read and write SQL queries to perform data analysis
Ability to read code to drive better development outcomes
Communicates with Architects and Product Managers with ease

Benefits

Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
Flexible spending account and health savings account
Paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
80 hours of Paid Sick and Safe Time
25 days of vacation time and 5 personal days, pro-rated based on date of hire
10 annual paid U.S. observed holidays
401k with a best-in-class company match
Deferred compensation for eligible roles
Fitness reimbursement or on-site fitness facilities
Eligibility for tuition reimbursement

Company

Mastercard

company-logo
Mastercard is a financial network that processes payments between banks and cardholders.

H1B Sponsorship

Mastercard has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (540)
2024 (319)

Funding

Current Stage
Public Company
Total Funding
unknown
2006-05-25IPO

Leadership Team

leader-logo
Michael Miebach
Chief Executive Officer
linkedin
leader-logo
Ed McLaughlin
President & Chief Technology Officer
linkedin
Company data provided by crunchbase