West Virginia University · 17 hours ago
(Hybrid) Intake Coordinator - Talent and Culture
Morgantown, WV
Full-time
Hybrid
Entry Level
2+ years expWest Virginia University is currently accepting applications for an Intake Coordinator in their Talent and Culture department. The role involves supporting medical management and employee relations functions, including tracking medical leaves, communicating with employees, and collaborating with various team members on case coordination.
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Responsibilities
Track all Medical Leaves in the GME system to ensure that all appropriate documentation is provided
Notify the employee that we received their medical documentation and that a case manager will be assigned and be in contact within in regard to their leave
Notify the supervisor that we received medical documentation for employees and that they will receive additional information once a case manager reviews the case
Request hours from Time Collection or appropriate source and upload information into GME
Responsible for assigning new medical management cases in GME to the case managers
Explain and distribute appropriate forms to employees for completion depending on the requested Medical Leave
Maintains and analyzes statistics and generates reports on medical leaves of absence
Demonstrate positive customer service and co-worker relationships
Review cases that come into the Employee Relations vanity account and review and follow up with employees for additional information if needed
Follow up on general inquiries from the Employee Relations vanity account to get additional information for the Employee Relations (ER) Specialists
Update any information in GME for ER Specialists
Maintains and analyzes metrics quarterly for ER Specialists
Demonstrate positive customer service and co-worker relationships
Other duties as assigned
Qualification
Required
Bachelor's degree
A minimum of two (2) years of Administrative or Human Resources experience
Any equivalent combination of related education and/or experience will be considered
All qualifications must be met by the time of employment
Must be computer literate with demonstrated ability to provide excellent written and verbal communication
Ability to relate effectively to the most sensitive inquiries or complaints
Ability to organize resources and establish priorities
Ability to exercise appropriate judgement in sensitive and unique and unpredictable situations
Attention to detail is crucial for accurately collecting and entering data
Ability to work in a fast-paced and confidential environment with the ability to provide high-level administrative support, multi-task and prioritize
Ability to organize workload with close diligence, manage multiple tasks and timelines, and make appropriate decisions following university policies and procedures
Demonstrated ability to maintain confidentiality and handle sensitive information appropriately
Empathy and compassion are beneficial when interacting with new employees or clients
Benefits
37.5-hour work week
13 paid holidays (staff holiday calendar)
Annual leave (vacation) (employee leave)
Sick days (for when you’re ill, for when you need time to care for sick family, for your own, or your family’s, regularly scheduled medical appointments. Who is family for the purpose of this leave? A lot of people in your life including immediate relatives and in-laws as well as others considered to be members of your household living under the same roof)
WVU offers a range of health insurance and other benefits
401(a) retirement savings with 6% employee contribution match, eligibility to continue health insurance, and other retiree perks. Looking for more retirement benefits information? Check out retirement health insurance benefits, retirement income, and FAQ’s.
Wellness programs
Company
West Virginia University
West Virginia University offers academic programs in order to earn bachelor’s, master’s, or doctoral degrees.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$20.97MKey Investors
National Institute of Nursing ResearchU.S. Department of AgricultureU.S. Department of Commerce
2025-02-01Grant· $2.7M
2024-10-29Grant· $7.82M
2024-09-17Grant· $0.72M
Leadership Team
Lori Hazlehurst
Professor Pharmaceutical Sciences
Michael Benson
President and Professor of History
Recent News
2025-12-12
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