Blue Star Families · 1 day ago
Program Manager, Chicagoland Chapter
Chicago, IL
Full-time
Onsite
Entry, Mid Level
$56K/yr - $71K/yr
2+ years expBlue Star Families is a growing non-profit organization dedicated to supporting military families. The Program Manager for the Chicagoland Chapter will oversee local programs and events, foster community relationships, and drive membership engagement while supporting the Executive Director in operational tasks.
Communities
Responsibilities
Manage programs and events for local Blue Star Families’ chapter
Foster relationships with local community organizations and partners to support program initiatives and enhance community engagement
Utilize project management technologies and tools to administer programs and manage local chapter operations (including, but not limited to, HIVE, Hive Brite, Salesforce, Google Workspace Suite, Zoom, etc)
Develop schedules, project estimates, and resource plans, that align with the organization’s goals, processes, and documentation
Set and monitor deadlines, ensure completion of deliverables, and alert the team of pending due dates and delinquencies
Help schedule team meetings to drive projects forward and provide status updates to program stakeholders
Implement strategies to increase membership and volunteer participation
Support the recruitment and effective onboarding and management of volunteers, including retention and recognition activities
Support Executive Director on fundraising activities and other initiatives and essential operational tasks required for the success of the chapter
Support day-to-day budget tracking
With the guidance of the Chapter ED, and the national team, manage and lead the execution of marketing and communications strategies, including social media, to elevate the chapter’s name in the community and attract and grow membership
Engage fellows and interns to maximize the impact of chapter initiatives and programs
Perform various administrative activities, including scheduling and meeting planning, document creation, communications, travel arrangements, minutes, presentations, and other logistical functions
Host and/or attend local community events
Transport, lift, carry, set up, and take down various supplies and equipment for local chapter events
Manage chapter social media platforms
Manage and execute chapter events some nights, weekends, and Federal Holidays
Perform other duties as assigned
Support the Senior Director, Chapter Relations, on key initiatives to ensure clear and achievable project objectives
Ensure that membership engagement remains a top priority across all interactions at the chapter, fostering a welcoming environment that strengthens the sense of belonging within the community
Ensure that national office policies are implemented effectively at the community level, specifically on programs and events
Promote an organizational culture that values strategy, planning, collaboration within the mission and across Blue Star Families, trust, commitment to the mission, and professional and organizational growth
Perform other duties as assigned
Qualification
Required
Minimum 2-4 years of relevant experience
Independent self-starter with exceptional interpersonal and communication skills
Knowledge of the military family experience
Volunteer recruitment and management experience
Experience working with community partner organizations
Demonstrated comfort and proficiency in public speaking and media interactions
Excellent writing skills
Ability to facilitate meetings and drive toward decision-making
Local travel requirements required outside of your home office will be up to 40% or less depending on business needs
Ability to repeatedly transport, lift and carry supplies and equipment up to 50 lbs
May be required to work nights, weekends, and holidays as necessary to carry out key job functions
Limited out-of-town travel may be required to attend meetings, trainings, events etc
Preferred
Experience with Customer Relationship Management (CRM) systems; and familiarity with Salesforce a plus
Familiarity with membership-driven organizations
Ability to evaluate the effectiveness of processes and programs, and ability to implement improvements
Benefits
403(b) with matching
Flexible Spending
Life Insurance
Short-Term Disability
Communications Allowance
Permanent Change of Station (PCS) Leave for Active Duty Military Spouses
On-the-job professional development training
Competitive salaries
Workplace flexibility
Company
Blue Star Families
Blue Star Families strengthens military families and our nation by connecting communities and fostering leadership.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$8.5MKey Investors
Lilly EndowmentPatrick J. McGovern Foundation
2025-12-10Grant· $7.5M
2023-12-20Grant· $1M
Leadership Team
Ashley Molina, PHR
Human Resources Business Partner
Brian Whiting
Chief Transformation Officer
Recent News
Social Media Today
2025-11-06
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