Midwest Tape, LLC · 22 hours ago
Media QA Technician
Holland, OH
Full-time
Hybrid
New Grad, Entry Level
0+ years expMidwest Tape, LLC has been serving libraries with excellent media content for over 30 years, and they are expanding their team. The Media QA Technician will conduct quality assurance evaluations of hoopla digital products, identifying and documenting playback issues, and working collaboratively to resolve problems.
NewsPublishing
No H1B
Responsibilities
Conduct QA evaluation of digital content on test programs, websites, and mobile devices for hoopla products that include:
Audiobooks
EBooks
Comics
Music
Video
Review applicable reports and administrative tools for the following and work to correct deficiencies found:
Missing digital media assets, artwork, or metadata
Lendability and playability of content
Create and maintain databases of known problems
Work cooperatively with others in the organization in problem identification and resolution
Troubleshoot content that has failed evaluation or that has been reported through patron errors
Qualification
Required
Conduct QA evaluation of digital content on test programs, websites, and mobile devices for hoopla products that include: Audiobooks, eBooks, Comics, Music, Video
Review applicable reports and administrative tools for the following and work to correct deficiencies found: Missing digital media assets, artwork, or metadata; Lendability and playability of content
Create and maintain databases of known problems
Work cooperatively with others in the organization in problem identification and resolution
Troubleshoot content that has failed evaluation or that has been reported through patron errors
Excellent focus and strong attention to detail
Self-directed with the ability to work with minimal supervision and meet goals
Effective communication skills, both oral and written, including the ability to communicate technical issues
Experience of working both independently and in a team-oriented, collaborative environment
Excellent computer skills, including but not limited to: Media Playback and Testing programs
Ability to regularly sit for extended periods of time
Perform repetitive motion-type tasks
Must be physically present for meetings, presentations, and training
Ability to work on site in a collaborative team environment
Preferred
Associates or Bachelor's Degree in related field
0-2 years of experience quality assurance or relevant experience
Working knowledge of digital media entertainment services
Familiarity with mobile devices such as Apple's iPad/iPhone and Android smart phones/tablets
General knowledge of digital compression formats/techniques
Benefits
Medical, dental, & vision insurance
401k + match
Profit sharing
Paid vacation and personal time
Flex time
10 paid holidays
Company performance bonus
Holiday bonus
Paid time to volunteer
Training & career development opportunities
Company
Midwest Tape, LLC
What started in 1989 as a family-owned video rental store grew into a trusted partner dedicated to helping libraries thrive.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase