Family Guidance Centers, Inc. · 13 hours ago
Temporary Receptionist - Harvey
Family Guidance Centers, Inc. is a not-for-profit behavioral healthcare organization that treats and prevents substance use disorder. They are seeking a Temporary Receptionist who will manage the lobby area, greet visitors, and handle client inquiries while promoting a positive customer service culture.
Health CareHealth DiagnosticsPersonal Health
Responsibilities
Promotes a welcoming, positive customer service culture which encourages patient outcomes and promotes staff retention
Manage lobby area, greet visitors, check in clients, request and receive payments from clients, coordinate payment plans as needed
Administer toxicology testing for clients as needed; ensure appropriate tracking, storage, and chain of custody processes
Performs front desk duties (answer phones, route calls to designated party, take messages, etc.)
Maintains communication with local agencies and resources needed to ensure quality client care and provide appropriate referrals as needed
Handles client inquires and complaints
Qualification
Required
High School diploma or GED equivalent required
Must be a minimum of 18 years of age
Customer service experience
DCFS clearance required
Benefits
Health Insurance
Dental
Vision
Life Insurance
EAP
401k pension plan
Vacation, sick and personal days with paid holidays off are included in our paid time off compensation package