The Oncology Institute · 2 days ago
New Patient Scheduling Coordinator Bilingual
Cerritos, CA
Full-time
Onsite
Entry Level
$21/hr - $22.25/hr
1+ years expThe Oncology Institute is advancing oncology by delivering specialized cancer care in the community setting. The New Patient Scheduling Coordinator is responsible for managing patient scheduling services, ensuring a welcoming experience for patients starting their cancer journey.
Health CareHealth DiagnosticsHome Health CareMedicalOncologyPsychology
Responsibilities
Answer incoming calls from potential patients and referral sources
Manage patient calls within expected volume levels and key performance metrics
Monitor and complete patient call backs, as necessary
Register new patients; obtains all relevant demographic and insurance information
Schedule new patients' referrals received via fax or provided by new insurance contracts
Mail or email new patient paperwork in a timely manner
Cross-train in other job duties as time allows and as coordinated with management
Responsible for daily duties assigned by supervisor/manager
Work within Excel logs for patient information recordkeeping
Perform additional projects as needed, such as transition of care per incoming contracts, or other duties as requested by supervisor, manager, or administrator
Qualification
Required
High School Diploma or equivalent
Minimum one year of related scheduling experience
Bilingual in Spanish and English
Ability to utilize computer-based online scheduling programs
Knowledge of insurance company's procedures and policies
Proficiency in Microsoft Office, Word, Excel, and Internet
Excellent customer service skills
Excellent verbal and written communication skills
Preferred
Knowledge of HIPAA rules & regulations
Knowledge of medical terminology. Medical Oncology preferred
Oncology experience strongly preferred
Company
The Oncology Institute
Founded in 2007, The Oncology Institute (NASDAQ: TOI) is advancing oncology by delivering highly specialized, value-based cancer care in the community setting.
501-1000 employees
H1B Sponsorship
The Oncology Institute has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
Funding
Current Stage
Public CompanyTotal Funding
$291.5MKey Investors
Deerfield
2025-03-24Post Ipo Equity· $16.5M
2021-11-15Post Ipo Equity· $275M
2021-11-15IPO
Leadership Team
Daniel Virnich
Board Member
Jeffrey Langsam
Chief Clinical Officer
Recent News
2026-01-11
2026-01-10
2026-01-05
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