Chubb · 1 day ago
Claim Director-Westchester Casualty
Alpharetta, GA
Full-time
Onsite
Mid, Senior Level
$79K/yr - $135K/yr
5+ years expChubb is a world leader in insurance, providing commercial and personal property and casualty insurance among other services. The Westchester Casualty Claim Director is responsible for investigating and settling high exposure claims while ensuring excellent customer service and claim file quality.
Commercial InsuranceFinancial ServicesHealth InsuranceInsuranceMortgageRisk Management
Responsibilities
Provides outstanding customer service and works well with the insured, broker and claimant in the adjustment of small business and specialty risks
Analyzes coverage and communicates coverage positions, as warranted, under direction of supervisor
Conducts, coordinates, and directs investigation into loss facts and extent of third-party damages
Directs and closely monitors assignments to experts and defense counsel
Evaluates information on coverage, liability, and damages to determine the extent of exposure to the insured and the company
Sets timely reserves within authority or makes claim recommendations concerning reserve changes to supervisor
Travels to conferences, mediations, and trials as necessary
Responsible for litigation management
Qualification
Required
Bachelor's degree and previous general liability and commercial auto experience required
A minimum of 5+ years experience handling casualty claims
Experience in successfully handling severity exposure claims
Strong background and demonstrated ability in dealing with significant coverage matters including manuscript endorsements
Extensive knowledge of claims handling concepts, practices, and procedures
Ability and willingness to travel as needed
Ability to make prompt, intelligent decisions based upon detailed analysis of complex issues
Demonstrated strong relational skills particularly in adverse or high-pressure situations
Analytical, Detailed Oriented
Customer focus – responsive with an appropriate sense of urgency
Strong Communication Skills - including the ability to listen effectively; to confidently and diplomatically express opinions and voice concerns with other team members; and to present superior written communication to varied audiences
Excellent Interpersonal Skills: Ability to establish trust and effective working relationships with others on an external and internal basis
Strong Negotiation and Presentation Skills
Ability to work collaboratively, independently and as part of a team
Ability to Multitask
Ability to adjust and adapt in an ever-changing environment
Technically proficient
Committed to high standards of behavior and performance
Preferred
JD preferred
Benefits
Comprehensive benefits package
Discretionary annual incentive program
Company
Chubb
Chubb is a mortgage firm that offers risk management, property, health, personal, business, health, home, and life insurance.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$10.25BKey Investors
Berkshire Hathaway
2025-08-04Post Ipo Debt· $1.25B
2024-07-29Post Ipo Debt· $1.3B
2024-05-15Post Ipo Equity· $6.7B
Leadership Team
Annmarie Dugan Hagan
CFO Operations Technology & Transformation Chubb Group
John Keogh
President & Chief Operating Officer
Recent News
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2026-01-22
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