Buckner International · 17 hours ago
Manager of Program Administration
Dallas, TX
Full-time
Onsite
Mid Level
3+ years expBuckner International is seeking a Manager of Program Administration to join their Volunteer Team. The role involves providing support towards strategic goals for Volunteer Engagement in Texas and ensuring alignment with the organization's mission and values.
CommunitiesElder CareHealth CareNon ProfitRetirement
Responsibilities
Collaborate with Volunteer Engagement Senior Director and BCFS Program Leaders to analyze program needs and assist in program projects as requested to support Volunteer Engagement domestically to meet the program and organizational objectives
Provide oversight of BCFS Internship Program and guide candidates, universities and team members through the complete life cycle from onboarding to offboarding
Provide support for domestic Volunteer Engagement and support services to meet strategic goals and processes to ensure best practices and continuity in collaboration with Volunteer Engagement Senior Director and BCFS Program Leaders
Create processes, tools, and systems for increased efficiency within the volunteer and internship programs
Assist the Volunteer Engagement Team and help maintain a comprehensive volunteer program including screening, supervision and documentation of volunteers and interns in compliance with policies, procedures, and regulatory requirements
Work effectively with Manager of Program Administration for BCFS Operation and Strategic Planning to support BCFS key initiatives and projects as requested by the BCFS Vice President and President
Manage the Volunteer Engagement technology platforms, the Teams site and other databases for Volunteer Engagement services statewide ensuring updates are completed in a timely manner, compliance is maintained, requested program reports are available and staff is sufficiently trained to properly use the system. Provide training for staff as needed
Collaborate with team to help develop and promote quality control initiatives to support existing Continuous Quality Improvement processes for Volunteer Engagement; identify potential corrective actions; discuss findings/ concerns with Volunteer Engagement Senior Director and BCFS Program Leaders and assist with any required adjustments
Understand budget requirements and sound financial management following Buckner policy and procedures. Assists in developing and monitoring the program budget as needed and tracking revenue and expenditures of the program and reporting this information to the appropriate team member. Assist with billing as needed including but not limited to: contractor payments, submitting invoices
Manage program compliances in collaboration with the Volunteer Engagement Senior Director and BCFS Program Leaders to ensure Policy and Procedures and other programmatic processes maintain compliance with state, federal, and other regulatory entities
Manage projects and initiatives for the Volunteer Engagement team by monitoring completion of projects and communicating barriers within the lifecycle of the projects
Collaborate across the BCFS organization in support of Volunteer Engagement to bring consistency and quality best practices across all domestic programs
Participate with the BCFS team members to assist in collaboration and program planning as needed. Maintain compliance with all Buckner policies, procedures, and requirements
Maintain compliance with all state and federal laws and regulatory requirements
Work successfully as part of a team and responsible for developing then maintaining strong working relationships with co-workers
Attend and participate in meetings and trainings as required
Assist in updating policies and procedures, as needed, to ensure compliance
Qualification
Required
An associate's Degree in business administration, project management, or a related field of study is required
A minimum of 3 years of prior related work experience is required
Requires proficient ability to speak, read and write English professionally
Requires ability to multitask and handle multiple projects and effectively prioritize tasks independently
Requires excellent organizational, interpersonal, oral, and written communication skills
Requires fine attention to detail and ability to maintain a routine
Requires ability to work with sensitive and confidential information appropriately
Requires ability to hear and receive verbal instructions, answer phones, communicate with people in situations with some background noise
Requires ability to understand and carry out detailed oral and written instructions
Requires ability to demonstrate good hospitality skills including pleasant phone voice and enjoy serving others, meeting clients' needs
Requires ability to be a self-starter and self-motivated as well as appropriately prioritize projects and tasks
Requires ability to work within budgets
Requires ability to travel to various geographic locations and some overnight stays
Requires ability to obtain and maintain the necessary documentation to travel
Requires jobholder to work before and after normal business hours, some nights and weekends, as needed to meet client and business needs including promptly responding to phone calls, text messages and emails
Requires ability to drive assigned vehicle(s) or personal vehicle, with an appropriate state license, following all laws applicable; must provide proof of liability insurance and must be eligible to be insured under Buckner's insurance policy
Requires the ability to rent vehicles both domestically and internationally using required documentation
Must be age 21 or older to drive on behalf of Buckner
Requires ability to maintain confidentiality
Requires proficient ability to exhibit detail-oriented skills necessary to understand and manage a wider range of information
Requires in-depth ability to plan, administer, and report budgets
Requires proficient working knowledge of budgetary management and development of policies and procedures
Requires the ability to provide strategic and logistical planning and facilitate meetings, conferences, workshops, and retreats as required
Proficient working knowledge and ability to accurately and timely operate and perform computer-related tasks with specific equipment and software applications, including Microsoft Word, Excel, PowerPoint, and Outlook, required
Requires ability to effectively work under pressure and remain flexible as priorities change; ability to effectively communicate orally and in writing and speak in front of groups
Requires ability to work under minimal supervision; and exercise sound judgment and confidentiality
Requires ability to hold others accountable for work completed; provide training, development and feedback to staff
Requires excellent professional business contract negotiation skills
Company
Buckner International
Since 1879 Buckner International has been transforming lives through hands-on ministry, serving the most vulnerable from the beginning to the ending of life.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Albert Reyes
President and CEO
Jeff Gentry, CPA, CMA, CHFP
Senior Vice President and Chief Financial Officer
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