Holmes Murphy · 15 hours ago
IT Delivery Management Director
West Des Moines, IA
Full-time
Onsite
Mid, Senior Level
7+ years expHolmes Murphy is a forward-thinking, innovative company seeking an IT Delivery Management Director to join their Information Technology team. The role involves leading technology implementation for brokerage services projects, ensuring business needs are met through effective technical solutions and managing a team focused on data movement and integrations.
Employee BenefitsFinancial ServicesInsuranceProperty InsuranceRisk Management
Responsibilities
Own the technology delivery lifecycle for brokerage services projects, from technical specifications through implementation
Partner with the Brokerage Services IT Business Partner and Product Owners to ensure clarity and alignment between business needs and technical solutions
Translate business requirements into technical specifications; collaborate with the Chief Technology Architect to validate solution design
Ensure right talent is in the right role for the success of the organization, which may include hiring and terminating employees
Coach and counsel team members on areas such as workflow, process and procedure, customer service and client consulting
Prepare and conduct performance feedback that defines future goals and objectives and hold employees accountable
Foster a high-performance culture by supporting career development and advancement for team members
Responsible for timesheet management, including responding to PTO/RTO requests and approving timesheets
Participate in compensation decisions for team members, as applicable
Facilitate regularly scheduled meetings to foster teamwork
Attend team and enterprise meetings, as well as leadership training opportunities offered internally and externally
Coordinate initial and ongoing training with Growth & Development and team members on established processes and procedures
Support and maintain standardized processes to ensure efficient and effective quality service according to established quality guidelines
Provide backup assistance for team members, as necessary
Work closely with the Salesforce team and other technology groups to ensure seamless integration and delivery
Assign tasks, manage workloads, and ensure timely execution of deliverables
Ensure solutions meet security, compliance, and performance standards
Provide regular updates on progress, risks, and dependencies to leadership and stakeholders
Perform special projects and other duties as requested
Qualification
Required
College degree in Computer Science, Information Systems, or related field
7+ years of experience in technology project delivery or technical program management
Strong understanding of data engineering, integrations, and enterprise systems
Proven ability to lead technical teams and manage cross-functional projects
Excellent communication, leadership, and problem-solving skills
Ability to understand business analysis concepts
Understanding of techniques used in requirements elicitation, project scoping, requirements analysis, and planning and analysis activities
Basic understanding of Project Management and SDLC processes
Ability to be available for work on a daily basis and extended hours as necessary
Ability and willingness to consistently participate in internal and external educational opportunities to enhance knowledge of current insurance topics or relevant system improvements
Ability and willingness to pursue relevant designations and/or continuing education, as appropriate
Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form
Ability to deal with problems involving several concrete variables in standardized situations
Ability to exert up to 10 pounds of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull objects
Knowledgeable of and comply with HMA's Client Privacy Policy, HIPAA regulations and E&O procedures and policies
Preferred
Certified in Business Analyst professional (CBAP) or Professional in Business Analysis (PBI)
Experience working with Salesforce and other enterprise platforms
Benefits
Paid Parental Leave and supportive New Parent Benefits — We know being a working parent is hard, and we want to support our employees in this journey!
Company paid continuing Education & Tuition Reimbursement — We support those who want to develop and grow.
401k Profit Sharing — Each year, Holmes Murphy makes a lump sum contribution to every full-time employee’s 401k. This means, even if you’re not in a position to set money aside for the future at any point in time, Holmes Murphy will do it on your behalf! We are forward-thinking and want to be sure your future is cared for.
Generous time off practices in addition to paid holidays — Yes, we actually encourage employees to use their time off, and they do. After all, you can’t be at your best for our clients if you’re not at your best for yourself first.
Supportive of community efforts with paid Volunteer time off and employee matching gifts to charities that are important to you — Through our Holmes Murphy Foundation, we offer several vehicles where you can make an impact and care for those around you.
DE&I programs — Holmes Murphy is committed to celebrating every employee’s unique diversity, equity, and inclusion (DE&I) experience with us. Not only do we offer all employees a paid Diversity Day time off option, but we also have a Chief Diversity Officer on hand, as well as a DE&I project team, committee, and interest group. You will have the opportunity to take part in those if you wish!
Consistent merit increase and promotion opportunities — Annually, employees are reviewed for merit increases and promotion opportunities because we believe growth is important — not only with your financial wellbeing, but also your career wellbeing.
Discretionary bonus opportunity — Yes, there is an annual opportunity to make more money. Who doesn’t love that?!
Company
Holmes Murphy
Holmes Murphy provides property casualty insurance, employee benefits, captive insurance, risk management, and loss control.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$11.33M2019-06-03Series Unknown· $11.33M
Leadership Team
Clint Gemmill
Vice President, Complex Risk Practice Leader
Paul Crowley
VP Sales Leader, Employee Benefits
Recent News
2026-01-15
CITYVIEW
2025-11-05
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