Addison Group · 1 week ago
B2B Collections Specialist
Houston, TX
Full-time
Onsite
Mid Level
$21/hr - $25/hr
3+ years expAddison Group is seeking an experienced B2B Collections Specialist to join their growing finance team. This role is responsible for managing commercial customer accounts, driving timely collections, resolving billing disputes, and supporting cash flow objectives while maintaining strong customer relationships.
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Responsibilities
Manage an assigned portfolio of B2B customer accounts to ensure timely payment of outstanding balances
Conduct outbound collection efforts via phone and email while maintaining professional customer relationships
Review aging reports, prioritize delinquent accounts, and develop action plans to reduce DSO
Research and resolve billing discrepancies, short payments, deductions, and unapplied cash
Collaborate with billing, sales, and customer service teams to resolve disputes and prevent future delays
Negotiate payment arrangements and settlements in accordance with company policy
Maintain accurate documentation of collection activity, customer communications, and account status
Recommend credit holds, credit limit adjustments, and escalations as needed
Support month-end close activities related to AR and collections reporting
Assist with internal and external audits by providing supporting documentation
Identify opportunities to improve collections processes, reporting, and customer communication
Qualification
Required
3–5 years of B2B collections or accounts receivable experience required
Strong understanding of credit and collections best practices, dispute resolution, and cash flow management
Excellent negotiation, communication, and relationship-management skills
Strong analytical and problem-solving abilities
Ability to manage a large portfolio and multiple priorities in a fast-paced environment
High level of accuracy, professionalism, and attention to detail
Preferred
Experience managing complex or high-dollar commercial accounts preferred
Proficiency with ERP or AR systems (PeopleSoft preferred)
Benefits
Medical
Dental
Vision
401(k)
Company
Addison Group
Addison Group specializes in filling company’s contract, contract-to-hire, or direct hire positions with professional candidates.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Odyssey Investment Partners
2022-01-04Acquired
2016-12-19Private Equity
Leadership Team
Thomas B. Moran
CEO
Recent News
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