Chinese American Service League · 1 day ago
Receptionist
Chicago, IL
Full-time
Onsite
Entry Level
$16.60/hr - $16.60/hr
1+ years expChinese American Service League (CASL) is a community-based organization committed to serving Asian Americans and welcoming all. They are seeking a Receptionist to be the first point of contact for clients and visitors, ensuring a warm and professional environment while managing front desk operations and administrative tasks.
EducationNon ProfitTraining
Responsibilities
Greet clients and visitors in a courteous and professional manner, gather necessary information, and direct them to the appropriate staff or services, ensuring a positive and welcoming experience
Provide professional and courteous communication by answering, screening, and forwarding calls, and offering accurate information to clients and visitors in person, by phone, or email
Ensure the reception area remains safe, tidy, and comfortable for clients and guests, creating an inviting atmosphere
Record all outgoing mail and sort incoming mail, ensuring timely distribution to the appropriate departments
Organize display racks and handout materials to ensure visitors have access to relevant program information
Coordinate with departments to communicate program events and share information as needed
Perform clerical duties such as filing, photocopying, and sorting, and assist with other administrative tasks as requested
Maintain safety protocols by complying with procedures, rules, and regulations, and monitor the visitor logbook for security purposes by following CASL safety procedures or guidance of Safety and Security Manager
Document and communicate actions, irregularities, or any ongoing needs to ensure smooth operations
Maintain and update the company directory to ensure current contact information for staff and departments
Qualification
Required
High school diploma or equivalent (GED)
Minimum of 1–3 years of experience in reception or customer service roles required
Demonstrated strength in interpersonal and communication skills
Demonstrated ability to manage multiple responsibilities while serving diverse client populations in a professional setting
Strong verbal and written communication skills, with the ability to interact professionally with clients, staff, and visitors
Demonstrated commitment to delivering high-quality, client-centered service with professionalism, empathy, and attention to detail
Ability to maintain a tidy and organized reception area while managing multiple tasks efficiently
Knowledge of safety protocols and procedures, with the ability to monitor and maintain security at the front desk
Must be able to remain in a stationary position (sitting or standing) for extended periods, with occasional movement
Occasionally moves objects weighing up to 20 pounds
Standard business hours, Monday through Friday (7:00 am - 7:00 pm), with no more than 8 hours per day, minimum 30 hours a week, with flexibility to work additional hours, including weekends, as necessary
Preferred
Bilingual proficiency in spoken and written English and Chinese (Cantonese Mandarin and/or Toishanese)
Basic computer proficiency, including data and Microsoft 365 (Word, Excel) is preferred, or a willingness and ability to learn
Benefits
Competitive pay
Comprehensive benefits
Culture that puts people first
Company
Chinese American Service League
For more than 45 years, the Chinese American Service League’s (CASL) comprehensive programs have connected families and individuals in the Chicago Chinese community and beyond with the vital support they need: providing an educational and cultural foundation for our children, ensuring our seniors live full and independent lives with dignity, enhancing education and training for tomorrow’s workforce, putting immigrants on the pathway to citizenship, securing our community’s housing and financial well-being, and providing all with equal access to justice.
501-1000 employees
H1B Sponsorship
Chinese American Service League has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (5)
2023 (1)
2021 (1)
2020 (2)
Funding
Current Stage
Late StageLeadership Team
Paul Luu
CEO
Jered Pruitt
Chief Operating Officer
Company data provided by crunchbase