Clear Ballot Group · 5 hours ago
Field Services Engineer
Florida
Full-time
Hybrid
Mid LevelClear Ballot is a pioneering company in election technology, committed to enhancing democracy through innovative solutions. They are seeking a Field Service Engineer to provide on-site support and technical services, ensuring the reliability of election systems and maintaining strong customer relationships.
GovTechHardwareSoftware
Responsibilities
Install, configure, and maintain Clear Ballot election systems at customer sites, ensuring optimal performance and reliability
Conduct comprehensive training sessions for customers, empowering them to effectively use our technology
Provide immediate on-site technical support during pre-election, election day, and post-election activities, resolving any issues to prevent disruptions
Perform regular system maintenance and updates, minimizing downtime and ensuring continued compliance with industry standards
Collaborate with engineering and product teams to report field observations and contribute to product improvements
Develop and maintain strong customer relationships, providing exceptional service and support
Manage logistics and prepare for deployments, ensuring all necessary equipment and materials are available on-site
Qualification
Required
Experience in field service engineering, preferably in technology or election systems
Demonstrated expertise in networking, with a robust ability to troubleshoot and resolve network issues effectively
Proficient in installing Windows operating systems and server environments, complemented by a solid grasp of computer repair methodologies
Excellent communication and customer service skills, with the capacity to train and guide technical and non-technical users
Proactive problem-solver with a detail-oriented approach and strong organizational skills
Ability to travel up to 70% of the time, with flexibility to respond to urgent situations as needed
Experience with third-party image scanning devices and printers is a plus but not required
Proficiency in Microsoft Office Suite
Applicants must reside in the area in order to support our customers onsite
Must be able to travel on a weekly basis within your assigned territory and to other customer sites as necessary
A car and a valid driver's license is required. Mileage will be reimbursed
Must be able to frequently lift equipment weighing approximately 50 pounds, and assist with two-person lifts of equipment weighing 50-100 pounds
Benefits
Mileage will be reimbursed.
Company
Clear Ballot Group
Clear Ballot has revolutionized the Govtech space with a modern voting system designed to deliver speed, accuracy, and transparency to elections.
Founded in 2009
51-200 employees
H1B Sponsorship
Clear Ballot Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
Funding
Current Stage
Growth StageTotal Funding
$18M2017-07-11Series Unknown· $18M
2015-11-04Convertible Note
2015-02-11Seed
Leadership Team
Chip Trowbridge
Chief Technology Officer
Recent News
Company data provided by crunchbase