The Cole Family of Harley-Davidson Dealerships · 7 hours ago
General Merchandise Associate - Wilmington, NC
Wilmington, NC
Part-time
Onsite
New Grad, Entry LevelThe Cole Family of Harley-Davidson Dealerships is a well-established multi-point dealership family in the Southeast and Mid-Atlantic regions. They are seeking a Part-Time General Merchandise Associate who is enthusiastic about Harley-Davidson and committed to providing excellent customer service.
Responsibilities
Provide “Raving Fan” service to all of the dealership’s customers
Greet customers immediately, in a courteous and friendly manner
Make all customers feel welcome regardless of race, sex, or creed
Possess the ability to work with several customers at one time while maintaining individual customer satisfaction
Handle telephone transactions quickly, and courteously
Point out any sales, specials, or new merchandise to customers
Assist customers with their selection of merchandise and offer additional product that compliments the purchase
When accepting check & credit card payments for merchandise purchases, confirm customers’ identification, obtain proper approvals and record them as required
When accepting cash, verify that all bills are not counterfeit by marking bills $20 or greater with the counterfeit pen
Keep cash register accurate
Notify customers immediately when special orders or back-ordered items are received
Handle customer complaints reasonably, showing empathy and a positive attitude, and demonstrate our commitment to excellent customer service
Qualification
Required
Genuine upbeat and energetic personality
Self-motivated and driven to share Harley-Davidson with guests
Ability to provide 'Raving Fan' service to all customers
Ability to greet customers immediately in a courteous and friendly manner
Ability to make all customers feel welcome regardless of race, sex, or creed
Ability to work with several customers at one time while maintaining individual customer satisfaction
Ability to handle telephone transactions quickly and courteously
Ability to point out sales, specials, or new merchandise to customers
Ability to assist customers with their selection of merchandise and offer additional products that complement the purchase
Ability to confirm customers' identification and obtain proper approvals when accepting check & credit card payments
Ability to verify that all cash bills are not counterfeit
Ability to keep cash register accurate
Ability to notify customers immediately when special orders or back-ordered items are received
Ability to handle customer complaints reasonably, showing empathy and a positive attitude
Benefits
401K
Medical, Dental, Vision, Life, Cancer, Accidental, and Disability Insurance
Health Flexible Spending Account
ZayZoon Instant Earned Wages Access
Company Discounts
Opportunities for growth and professional development
Company
The Cole Family of Harley-Davidson Dealerships
We love the open road at the Cole Family of Harley-Davidson® Dealerships, and we are excited to help you experience the fun and adventure that a quality Harley-Davidson® motorcycle can bring into your life! We are proud to serve the Mid-Atlantic region, offering the best in new and pre-owned motorcycles.
Founded in 1998
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase