Analyst - Reporting jobs in United States
cer-icon
Apply on Employer Site
company-logo

Maximus · 17 hours ago

Analyst - Reporting

Maximus is hiring a remote Analyst – Reporting to support the General Services Administration in a consolidated contact center environment handling interactions for multiple federal agencies. The Analyst will be responsible for building reports and dashboards to provide actionable insights to operational leaders, delivering daily reports directly to the client, and performing ad hoc analyses of trends and data.

Business Process Automation (BPA)ConsultingEducationGovernmentGovTechHealth CareInformation Technology
badNo H1BnoteSecurity Clearance RequirednoteU.S. Citizen Onlynote

Responsibilities

Responsible for database administration, data consolidation, data analysis and management reporting
Design database reports based on the requestor’s requirements in support of key business strategies
Perform queries, data extraction, manipulation, and analysis to provide reporting solutions
Monitor customer usage, upgrades, and reporting tools; monitor queries and ensure security of various components
Create user guides and train on use of database reports, as necessary

Qualification

Data analyticsMicrosoft Power PlatformMicroStrategyPower BIAmazon ConnectMicrosoft ExcelAttention to detailCritical thinkingProblem-solving

Required

Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience
U.S. Citizenship and ability to pass a security clearance
2+ years of specific experience performing data analytics within a call center environment
Ability to quickly learn and adapt to new technologies
Strong attention to detail
Strong critical thinking and problem-solving skills
Must have the ability to pass a federal background check
Must currently and permanently reside in the Continental US
Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity
Minimum 5mpbs upload speed
Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
Private and secure work area and adequate power source

Preferred

Experience with Microsoft Power Platform preferred
Experience with MicroStrategy preferred

Benefits

Health insurance coverage
Life and disability insurance
A retirement savings plan
Paid holidays
Paid time off

Company

Providing government technology services, digitally enabled customer experiences, and clinical health services that change lives.

Funding

Current Stage
Public Company
Total Funding
$7.93M
2010-12-09Post Ipo Equity· $7.93M

Leadership Team

leader-logo
Elisabeth Schmidt
Senior Vice President
linkedin
leader-logo
Michael Mateer
Sr. Vice President, Enterprise Technology
linkedin
Company data provided by crunchbase