Citizens State Bank of La Crosse · 15 hours ago
Part-Time Customer Service Representative (Bank Teller)
Citizens State Bank is seeking an energetic, service-oriented Customer Service Representative (CSR) to join our frontline team. This part-time role involves providing friendly, accurate, and knowledgeable service to customers visiting the bank and those calling in, with opportunities for advancement to full-time in the future.
BankingFinancial ServicesGovernment
Responsibilities
Assist customers with everyday banking needs, including deposits, withdrawals, payments, and account questions
Deliver excellent in-branch service as the first point of contact for customers
Answer incoming phone inquiries and support customers across all Citizens State Bank locations
Perform accurate data entry, transaction processing, and documentation
Troubleshoot customer issues with professionalism and patience
Uphold all bank policies and compliance practices to ensure customer safety and confidentiality
Build trusted relationships with customers by demonstrating warmth, attentiveness, and problem-solving skills
Qualification
Required
2+ years of customer service experience, ideally in a fast-paced or detail-focused environment
Ability to work within business hours 8:30-5pm; days and times flexible with commitment to 15-25 hours/week
Strong communication skills—friendly, clear, and professional
Comfort learning and using computer systems and banking tools
High attention to detail and accuracy
A genuine desire to help people and make their day a little easier
Benefits
Paid time off including sick leave and vacation
Company
Citizens State Bank of La Crosse
Our mission is to provide an experience like no other, which has made us one of the top-rated and fastest growing banks in the country! Our culture is known to be one of the best in the industry, one where we work hard and play hard.