iFLY Indoor Skydiving · 16 hours ago
STEM Event Coordinator
United States
Full-time
Remote
Entry, Mid Level
$23.50/hr - $23.50/hr
2+ years expiFLY Indoor Skydiving is the world's largest wind tunnel company, headquartered in Austin, TX. The STEM Event Coordinator serves as the post-sale point of contact for STEM and education event customers, ensuring seamless execution of events and delivering high-quality customer service.
LeisureSports
Responsibilities
Act as the primary contact for STEM and education group clients after booking confirmation
Review purchased packages, event timelines, waiver processes, and expectations with each customer
Coordinate all logistics related to STEM and education events, including scheduling changes, roster adjustments, and onsite planning
Liaise with local operations teams to align on event requirements, timing, and execution
Monitor and update reservations using the point-of-sale system to ensure accuracy
Oversee payment reconciliation by monitoring outstanding balances, initiating outreach, and following up on overdue or outstanding Net30 invoices
Handle event changes, cancellations, or last-minute adjustments in a timely manner
Deliver exceptional customer service to ensure a smooth and enjoyable experience from booking through event delivery
Support execution of iFLY-hosted ticketed STEM and education events
Qualification
Required
2–3 years' experience in customer-facing sales support or event coordination
Proficient in CRM and scheduling/point-of-sale platforms
Excellent verbal and written communication skills
Detail-oriented with strong time management and organizational skills
Able to work independently in a fully remote environment
Preferred
HubSpot preferred
Benefits
Medical, dental, vision and supplemental plans for eligible employees
Paid time off (PTO)
Parental Leave
Company Holidays
401k retirement investment
Employee Assistance Programs (F2F counseling, financial coaching, legal counseling & mediation services)
Tuition reimbursement
Referral bonus program
Team member discount on retail merchandise and flight packages
Free flight time for team members and family
Ongoing training and development programs
Company
iFLY Indoor Skydiving
iFLY is the world leader in design, manufacturing, sales and operations of wind tunnel systems for indoor skydiving.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$92.5MKey Investors
Banco Master
2023-01-01Debt Financing· $92.5M
2021-09-21Acquired
Leadership Team
Matthew Ryan
iFLY Indoor Skydiving Group CEO
Aly Noormohamed
Chief Financial Officer
Recent News
valorinternational
2026-01-17
Google Patent
2025-02-16
Google Patent
2024-04-15
Company data provided by crunchbase