Taylor Bank · 12 hours ago
Operations Supervisor
Ocean City,MD,US
Full-time
Onsite
Mid LevelTaylor Bank is committed to serving the community and building strong customer relationships. They are seeking a Branch Operations Supervisor to manage branch operations, motivate staff, and ensure excellent customer service.
BankingFinancial Services
Responsibilities
Assisting with branch operations decisions
Motivating and engaging staff, leading by example
Assisting with training and development of branch staff
Supervising branch staff through appropriate delegation of duties
Mentoring branch staff and onboarding new hires
Handling daily banking transactions and referring products and services that meet specific customer needs
Performing routine audits of night depository logs and Customer Service Associate balance sheets
Assisting with monthly branch audits and preparing audit compliance documentation
Performing safe deposit box maintenance. Ensuring billing is correct, auditing entry logs and contracts
Resolving customer issues in a satisfactory prompt and manner
Holding branch meetings if necessary
Assisting with training and development of branch staff
Willing to float to other branches when needed
Qualification
Required
High School Diploma or Equivalent required
Advanced knowledge of branch banking operations, including teller duties, opening new accounts and products and services
Prior supervisory experience
Excellent customer service skills
Basic computer skills
Basic level ability in Microsoft Office Suite
A professional appearance
Preferred
Associates Degree preferred
Benefits
Affordable medical, dental and vision plans
Employer paid Life, short-term and long-term disability insurance
401(k) with company match
Generous paid time off
Paid parental leave
Discretionary bonus plan, subject to company performance
Company
Taylor Bank
Founded in 1890, Taylor Bank is one of the most trusted, reliable, and stable banks on the Delmarva Peninsula, with $900 million in assets and 12 branch locations serving communities in Worcester County, Maryland, Sussex County, Delaware and Accomack County, Virginia.
Founded in 1890
51-200 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2014-05-21IPO
Leadership Team
Douglass Cook
EVP / Chief Lending Officer
Recent News
Morningstar, Inc.
2024-12-26
Company data provided by crunchbase