MECU Credit Union · 16 hours ago
Loan Support Specialist
Baltimore, MD
Full-time
Hybrid
Entry Level
$18.27/hr - $26.54/hr
2+ years expMECU Credit Union is a not-for-profit financial institution committed to providing high-quality financial products and services. The Loan Support Specialist is responsible for providing administrative support to commercial loan and deposit teams, ensuring expedient processing and servicing of member needs while maintaining a high level of customer service.
BankingFinanceFinancial Services
Responsibilities
Manage Escrow process - Handles all escrow accounting to include taxes, insurance, ground rents, water bills and completes annual escrow analysis
Disburses loan proceeds and on-boards loans in the Credit Union’s core system (FISERV DNA)
Orders and processes appraisals, environmental, property condition reports, and appraisal reviews for commercial loans
Obtain Financial Information - Prepares financial statement request letters, monitors’ receipt of financial statement requests and scans financials into the share drive and advises lenders
Loan Servicing - Manages loan files and resolves issues related to loan servicing
Qualification
Required
High School Diploma – Required
General Education Degree (GED) – in lieu of H.S. Diploma
Manage Escrow process - Handles all escrow accounting to include taxes, insurance, ground rents, water bills and completes annual escrow analysis
Disburses loan proceeds and on-boards loans in the Credit Union's core system (FISERV DNA)
Orders and processes appraisals, environmental, property condition reports, and appraisal reviews for commercial loans
Obtain Financial Information - Prepares financial statement request letters, monitors' receipt of financial statement requests and scans financials into the share drive and advises lenders
Loan Servicing - Manages loan files and resolves issues related to loan servicing
Communicates effectively and appropriately both orally and in writing
Uses good judgment as to what to communicate to whom as well as the best way to get that accomplished
Speaks in a clear and credible manner, selecting the right tone for the situation and audience
Listens to others and allows them to make their point
Maintains an established standard of work
Masters' new tasks and routines
Maintains an established level of personal reliability and punctuality
Meet deadlines and commitments
Keeps work up to date
Cross-selling products and services based on member needs, in accordance with the Credit Union's program standards
Builds trust and rapport
Effective communication
Collaboration and teamwork
Maintaining professional connections
Quick adaptability
Receptiveness to feedback
Problem-Solving mindset
Knowledge retention and application
Make and fulfill commitments
Has established a pattern of working independently, meeting reasonable deadlines, and accepting responsibility for his or her actions
Arrives at work on time and ready to contribute
Shows up for meetings well-prepared
Accuracy and Attention to Detail
Consistency
Initiative for Improvement
Preferred
Associates Degree in Business - Preferred
Two (2) to three (3) years of Lending/Deposit experience – Preferred
Notary Public – Maryland - Preferred
Benefits
Medical, Dental, and Vision Coverage: Plans are available for both employees and their families to ensure comprehensive health coverage.
401(k) Plan with Employer Match: Secure your financial future with our competitive 401(k) plan, including an employer match to help you save more for retirement.
Company-Paid Insurance: We provide company-paid short-term disability, long-term disability, and life insurance to give you peace of mind.
Tuition Assistance: Continue your education and professional development with our tuition assistance program.
Employee Assistance Program (EAP): Access confidential support for personal and professional challenges through our EAP.
Parking Discounts: Enjoy discounted parking to make commuting easier.
Long-Term Care Insurance: Prepare for the future with long-term care coverage options.
Time Off: Take advantage of annual, sick leave, sick and safe leave to recharge and maintain a healthy work-life balance.
Company
MECU Credit Union
Our local Baltimore roots go back to 1936.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$3.72MKey Investors
Community Development Financial Institutions Fund
2023-04-10Grant· $3.72M
Leadership Team
Michelle Williams, SHRM-CP, PHR, CUDE, CCE
Senior Vice President of Human Resources and Chief Human Resources Officer
Patricia Roberts
Senior Vice President/Chief Banch Officer for MECU of Baltimore, Inc
Recent News
Maryland Daily Record
2026-01-02
Company data provided by crunchbase