Commonwealth of Massachusetts · 15 hours ago
Executive Director of Student Engagement
United States-Massachusetts-Haverhill - 100 Elliot Street
Full-time
Onsite
Director/Executive
$120K/yr - $125K/yr
10+ years expNorthern Essex Community College (NECC) seeks a dynamic, strategic, and student-centered leader to serve as Executive Director of Student Engagement. This senior leadership role provides vision, direction, and oversight for key student engagement and support functions, including Student Life and Engagement, Community Standards and Conduct, Compliance, New Student Orientation, Veterans and Military Services, and Mental Health Services.
Government Administration
Responsibilities
Serve as the compliance officer for assigned functional areas, ensuring adherence to all applicable federal, state, and system-level mandates, regulations, and reporting requirements
Works with the faculty and division deans to educate students about academic dishonesty and to adjudicate disciplinary cases in which there are suspected violations of college policies
Officiates the process for grade appeals engaging academic division personnel, as appropriate
Monitor and advise senior leadership on emerging legislation, policies, and best practices related to student services, including Title IX, ADA, student conduct, mental health, wellness, and prevention education
Develop, review, and implement policies and procedures for all reporting units, including serving as the primary point of contact for the Student Suicide Prevention Protocol for the Massachusetts Community Colleges
Provide leadership, supervision, and budgetary oversight for the following units and initiatives: Care and Concern Team, Counseling and Psychological Services, Student Life, Community Standards and Conduct, New Student Orientation, Veterans and Military Services
Lead the evaluation and continuous improvement of New Student Orientation to ensure a seamless and supportive transition for incoming students
Oversee the development and delivery of policies, programs, and co-curricular initiatives on both the Haverhill and Lawrence campuses
Provide vision and oversight for the Student Conduct and Grievance Officer, including serving as backup when necessary
Chair and assign cases for the College's Care and Concern Team, which meets regularly to address student welfare and risk concerns
Collaborate closely with the Director of Public Safety to support campus safety planning, emergency response, and crisis management efforts
Provide support and guidance in the development and implementation of a strategic plan to enhance recruitment, engagement, and retention of veteran and military-affiliated students
Coordinate the on-call emergency response phone rotation to support faculty, staff, and students during critical incidents
Advise the community in developing and interpreting data related to student services to ensure programs correlate with community needs
Foster a campus climate of inclusiveness and support for the college's diverse student body, ensuring that equity, diversity and civil discourse are an integral part of the student experience
Designate resources to support efforts that incorporate leadership education into student organization advising and student positions where leadership is essential to group success
Remain current on best practices in student involvement, theories of student development, and student-centered administration. Associate with national organizations such as NASPA, HACU, NCORE and ACPA
Participate in planning and implementation of Commencement each year
Manage the on-campus food pantry and refer students out to community resources as needed
This position requires regular presence at key campus programs, events, and student activities, including evening and weekend hours. The Executive Director is expected to actively attend and support major student life initiatives, campus traditions, and high-engagement events throughout the academic year
The Executive Director is expected to be visibly engaged with students - attending events, connecting informally, and serving as an active ambassador of the student experience during high-engagement times
Must maintain a physical presence on both the Haverhill and Lawrence campuses
Others duties as assigned by the VPSA may be required
Qualification
Required
Bachelor's degree
Ten (10) years of experience in college student services or similar educational setting working with students, including five (5) years of supervising professional staff members
Demonstrated ability to establish and maintain collaborative and effective working relationships with students, faculty, staff, administration, governing boards, and external agencies
Proven skills in conflict resolution and student crisis response
Demonstrated leadership in educational or student services operations, including budget development and implementation
Ability to effectively communicate ideas and information, in written and oral format, to students, staff, professional colleagues, governing boards, and the general public in large or small group settings
Preferred
Master's degree in Student Affairs, Higher Education Administration, or similar field
Bilingual (Spanish/English)
Experience working with and supporting a culturally diverse population
Benefits
Complete fringe benefit package including competitive health insurance
Dental insurance
Basic life insurance
Long-term disability insurance
Paid sick, vacation and personal leave
Educational benefits for employee/spouse/dependents
Excellent retirement benefits
Company
Commonwealth of Massachusetts
Commonwealth of Massachusetts is a government administration.
10001+ employees
H1B Sponsorship
Commonwealth of Massachusetts has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (4)
2023 (2)
2022 (6)
2021 (1)
Funding
Current Stage
Late StageTotal Funding
$20.84MKey Investors
U.S. Department of Agriculture
2024-10-29Grant· $20.84M
Leadership Team
David J. Kelly
CEO/President
Mary-Louise White
CEO
Recent News
2026-01-11
2025-12-24
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