Genesis10 · 4 months ago
Datacenter Operations Technician / Analyst
Crafton, PA
Full-time
Onsite
New Grad, Entry Level
$20/hr - $30/hrGenesis10 is seeking a Data Center Operations Technician/Analyst for a 6-month on-site contract position in Crafton, PA. This role involves critical monitoring and maintenance of physical and network environments in a 24/7/365 setting, requiring self-motivated individuals with strong problem-solving skills.
Information ServicesInformation Technology
Responsibilities
Monitor physical and environmental conditions of the data center
Oversee server systems, network devices, and infrastructure health
Perform walkthroughs and routine systems maintenance
Use monitoring tools (SolarWinds, OP5, Datadog, Grafana) to detect and respond to alarms
Manage ServiceNow tickets and escalate issues as needed
Troubleshoot WAN-related issues, latency, bandwidth, and layer 2 switching (VLAN ports, switch setup)
Manage ISP vendor coordination and escalations
Follow SOPs for incident response and problem resolution
Collaborate with team members to ensure operational continuity between shifts
Maintain strong attention to detail and sense of urgency
Qualification
Required
Monitor physical and environmental conditions of the data center
Oversee server systems, network devices, and infrastructure health
Perform walkthroughs and routine systems maintenance
Use monitoring tools (SolarWinds, OP5, Datadog, Grafana) to detect and respond to alarms
Manage ServiceNow tickets and escalate issues as needed
Troubleshoot WAN-related issues, latency, bandwidth, and layer 2 switching (VLAN ports, switch setup)
Manage ISP vendor coordination and escalations
Follow SOPs for incident response and problem resolution
Collaborate with team members to ensure operational continuity between shifts
Maintain strong attention to detail and sense of urgency
Benefits
Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
Behavioral Health Platform
Medical, Dental, Vision
Health Savings Account
Voluntary Hospital Indemnity (Critical Illness & Accident)
Voluntary Term Life Insurance
401K
Sick Pay (for applicable states/municipalities)
Commuter Benefits (Dallas, NYC, SF)
Company
Genesis10
Information Technology and Services
Founded in 1999
1001-5000 employees
H1B Sponsorship
Genesis10 has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (126)
2024 (68)
2023 (20)
2022 (2)
2021 (13)
2020 (29)
Funding
Current Stage
Late StageLeadership Team
Harley Lippman
CEO and Founder
Company data provided by crunchbase