National Geographic Society · 13 hours ago
Group Experience Representative
Washington, DC
Full-time
Onsite
Entry Level
$21.50/hr - $21.50/hr
2+ years expThe National Geographic Society is undergoing a significant renovation project and is seeking Group Experience Representatives to create engaging educational experiences for visitors at Base Camp. This role involves greeting groups, leading them through experiences, and providing support for various events and activities at the museum.
Non ProfitSocial ImpactWildlife Conservation
No H1B
Responsibilities
Greet groups on arrival using the group scripts
Lead groups through their pre planned experiences
Prepare and set-up group areas for workshops and dining
Answer guest questions and be knowledgeable about the museum and its exhibits
Recall the history and information of National Geographic Society to share with group visitors
Provide on campus event support across the Society as needed
Qualification
Required
High school diploma or GED
Less than two years of experience in customer service
Strong problem solving skills
Excellent customer service skills
Ability to spend 5+ hours a day navigating our spaces
Excellent communication and organizational skills
Ability to work both independently and as part of a team
Technical proficiency with Microsoft Office and G-Suite tools
Ability to adapt to changing situations and respond to unexpected group needs
Flexibility to work varying hours, including evenings, weekends and holidays, depending on group schedules
Comfort learning and working with varied technologies and equipment
Preferred
Museum or attraction experience a plus
Benefits
Medical, dental, and vision insurance
Engaging and comprehensive wellness program
401(k) retirement savings plan with matching contributions after 6 months of employment
Flexible paid time off benefits with up to 22 days of paid annual leave per calendar year (15 days for new hires in their first year, prorated based on the number of pay periods remaining in the year)
10 days of sick leave
12 paid holidays
Paid winter break between December 25 and 31
Paid parental leave
Adoption and surrogacy expense reimbursement
Fertility benefits
Learning and development opportunities
Lifestyle Spending Account
Pet adoption assistance and insurance
Pre-tax transportation benefits with a generous employer subsidy
Employer-paid life insurance and disability benefit
A variety of National Geographic discounts and perks
Company
National Geographic Society
National Geographic Society has funded the best and brightest individuals dedicated to scientific discovery and understanding of our world.
Founded in 1888Washington, District of Columbia, USA
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$3.5MKey Investors
Principal FoundationAlfred P. Sloan Foundation
2025-11-12Grant· $0.5M
2012-01-01Grant· $1.5M
2008-01-01Grant· $1.5M
Leadership Team
Jill Tiefenthaler
Chief Executive Officer
Caroline Tippett
Vice President of Institutional Partnerships
Recent News
2026-01-20
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