Critical Mass · 19 hours ago
Senior User Experience Designer
Chicago
Full-time
Onsite
Mid, Senior Level
$75K/yr - $100K/yr
3+ years expCritical Mass is a company focused on enhancing user experiences for digital products. The Senior User Experience Designer will determine the user experience of clients' products, organize content, develop information architectures, and deliver detailed wireframes and specifications.
Brand MarketingContent MarketingDeveloper ToolsDevOpsDigital MediaMobile AdvertisingRetail TechnologySEOUX DesignWeb Development
Responsibilities
Design holistic systems, flows, and interfaces that are simple, elegant, and beautiful through detailed wireframes, visual compositions, and prototypes that communicate design intent and client and user feedback
Draw insights from data provided by web analytics and research studies, and turn those insights into tangible design solutions
Provide guidance to members of the design team, constantly pushing the quality of our work
Collaborate with internal and external engineering teams on all the details that make an experience delightful through the creation and maintenance of design systems or design languages, documentation, and interaction specifications
Manage time effectively and execute according to commitments
Apply a critical lens to your own work and the work of others
Demonstrate team orientation, build rapport with creative teammates, and producers
Clearly articulate complex ideas to both the internal team and client
Lead mid-level project work from a design perspective with autonomy and authority, facilitating design studios and working sessions to help the teams deliver the best possible solutions
Continuously seek to be well-informed regarding new software and design concepts
Understand the process of business development and provide support by conducting relevant research, identifying key insights, and producing pitch materials with guidance from leadership
Contribute to team culture by demonstrating a positive attitude, team-oriented approach, leadership qualities, and openness to learning and feedback
Qualification
Required
Bachelor's degree preferred, with multidisciplinary background such as psychology, computer science, information sciences, human/computer interface design or commerce/business
3-5 years of related industry experience in UX, product design, new media, information technology, communications, or library/information science
Effective communication skills, both orally and in a variety of written and diagrammatic forms
Proven interpersonal skills, client relation skills, and ability to work in a team environment
Proven track record of creative thinking and solving challenges with intuitive and engaging design solutions
A thorough, detail-oriented, and highly organized working style with the ability to multi-task and meet tight deadlines
Flexibility and adaptability to fast-paced and changing environments
A deep appreciation and understanding of user experience, including research, user-centered design techniques, information architecture, usability testing—and applying it to create compelling digital experiences for large scale platforms
High proficiency in the use of tools such as Sketch, Omnigraffle, InVision, Principle, and Axure as well as Keynote, Powerpoint, and Adobe Creative Suite
Portfolio of work demonstrating creative thinking, problem solving, process, and quality spanning various digital platforms
Demonstrated expertise and experience with process and business analysis, software development and project processes large scale projects, documentation for development teams, application of content management, personalization, targeting and search systems, and modular design systems
Familiarity/experience working with WCAG 2.0 A/AA standards
Benefits
Global maternity and parental leave
Competitive benefits packages
Vacation, compassionate leave, wellness days, and flex days
Access to online services for families and new parents
Early Dismissal Friday’s (off at 3:00 PM local time every Friday)
Diversity and Inclusion Board with 13 affinity groups
Internal learning and development programs
Enterprise-wide employee discounts
Company
Critical Mass
Critical Mass is a digital experience design agency with a relentless focus on the customer.
1001-5000 employees
H1B Sponsorship
Critical Mass has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (1)
2023 (2)
2022 (2)
2021 (1)
2020 (3)
Funding
Current Stage
Late StageLeadership Team
Chris Gokiert
Chief Executive Officer
John McLaughlin
Chief Operating Officer
Recent News
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