UAB Medicine · 20 hours ago
Communications Engineer II
Birmingham, AL
Full-time
Onsite
Mid Level
$58K/yr - $94K/yr
4+ years expUAB Medicine is Alabama’s largest and most comprehensive health system, recognized nationally for delivering world-class patient care. The Communications Engineer II is responsible for executing telecommunications projects related to VoIP systems and providing support and training for telecommunications services.
BiotechnologyHealth CareManufacturingPharmaceutical
Responsibilities
Consult with users prior to performing assigned telecommunications service requests to ensure accuracy of work to be performed
Assist Systems Analyst I in coordination of daily service order activity and long-range planning
Train and mentor fellow Communication Engineers and Temp Employees on the process and procedures of a Communication Engineer
Assist customers with routine questions
Train customers on Telecom operating procedures for telephones, both wired and wireless, voicemail, Cisco Agent Finesse, Cisco Supervisor Finesse, Cisco Unified Intelligence Center reporting and various other systems as needed
This position is responsible for assisting with the design and programming of telephone functions and features on the Nortel BCM and Norstar systems
This position is responsible for assisting with the design and programming of Voice Mail and Automated Attendants on Nortel Call Pilot and Meridian Mail
Assist with the design and programming of Nortel ACD
Configure and install fax lines
Install, maintain and repair Paging interface systems
Coordinate leased line, Toll Free Service, etc. through outside vendors
Install new telephones (Cisco VoIP/SIP and Meridian) and fax lines by making cross-connects on MDF and IDF and patch panels
This requires a thorough knowledge of the wiring color code
Must be knowledgeable of the various wiring standards
Performs troubleshooting on various telephone systems as needed
Perform moves and changes on telephony equipment as needed
Must be proficient with Microsoft Word, Excel, Power Point and Visio
Assist with the installation, programming and maintenance of VG310, VG410, and VG450 equipment
This includes installing hardware, associated patch panels and running patch cables as needed
Must also assist in performing upgrades and troubleshoot problems as they arise
Program Cisco CP-7900 and CP-8800 series telephones as needed
Assist with developing Dial Plans and Route Patterns to the PSTN
Plan and execute the conversion of remote locations from TDM to VoIP
Must be able to work overtime as needed, travel locally as needed, work on-call as needed and perform other related duties as required
Qualification
Required
Associate's degree in Information Systems or a related field and four (4) years of related experience required
Work experience may substitute for education requirement
Preferred
Ability to punch down cross connects on both 66 and 110 blocks
Ability to tone cables using a toner/probe
Must be a highly detailed oriented individual with proven project management skills
Nortel BCM
Norstar
Meridian Mail
Call Pilot
CCM 12.x or higher certification
Unity Connection 12.x or higher certification
UCCX 12.x or higher certification
Windows certification
Linux certification
Benefits
Robust educational assistance programs
Generous paid time off
Employee assistance and wellness programs
Paid parental leave
Qualifying employer for the Public Service Loan Forgiveness (PSLF) Program
Company
UAB Medicine
UAB medicine is a pharmaceutical company, it's operate in many country, mainly manufacturing heart problems medicine.
10001+ employees
H1B Sponsorship
UAB Medicine has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (101)
2024 (84)
2023 (54)
2022 (62)
2021 (59)
2020 (57)
Funding
Current Stage
Late StageLeadership Team
Doug Brewer
President, Tombigbee Healthcare Authhority and CEO, Whitfield Regional Hospital
Terri Poe
Chief Nursing Executive
Recent News
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