Rotary International · 18 hours ago
E-Payment Specialist
Rotary International is a membership organization dedicated to delivering long-term solutions to pressing community issues. They are seeking an E-Payment Specialist responsible for processing high-volume credit card contributions and resolving chargebacks while ensuring financial risks are mitigated.
AssociationNon Profit
Responsibilities
Reviewing and processing lockbox credit card contributions, direct debits, and recurring contribution receipts and recognition transfers from constituent source documentation in a timely and accurate manner to meet monthly and year-end close deadlines
Executing bi-weekly and monthly donor uploads to Bank of America and IAT systems
Reconciling and analyzing daily and month-end credit card, direct debit, recurring, and recognition transfers
Reviewing, researching, and resolving cardholder disputes and chargeback inquiries while referring fraudulent activity to the E-Payment Analyst
Responding to inquiries from cardholders, financial institutions, and merchants regarding disputes and chargebacks
Providing thorough documentation, including a clear audit trail of actions taken
Monitoring and routing Service Cloud Support tickets for contribution and recognition transfer requests
Assisting with E-payment analysis when coverage is needed
Qualification
Required
Associate degree in a relevant business or financial field
Must have five years of experience with financial management systems, preferably Oracle
Three years of experience in a high-volume ACH/direct debit and credit card processing environment
Understanding of e-payment processing rules, regulations, and industry standards required
Ability to reconcile and analyze data to make recommendations for process improvements
Self-starter with proven ability to research and resolve issues independently and in a team environment
Microsoft Office, advanced Excel proficiency (formulas, functions, and pivot tables), Word, Outlook, and credit card software applications
Benefits
Generous medical, dental, and vision benefits package
Progressive 401k matching contributions
Above market and generous paid time off package
Tuition reimbursement
Professional development opportunities
On-site cafeteria and coffee bar with special pricing for Rotary employees
Flextime-several different work schedules to choose from
Close to CTA, Metra, a variety of stores, and many food options
Company
Rotary International
Rotary International is an international service organization.
Funding
Current Stage
Late StageRecent News
2026-01-16
Portugal News
2025-11-08
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