CS Contract Solutions · 21 hours ago
Field Operations Manager
Greeneville, TN, US
Full-time
Onsite
Mid, Senior Level
$90K/yr - $110K/yr
2+ years expCS Contract Solutions, LLC is a leading telecommunications vendor in the United States. The Field Operations Manager is responsible for managing technicians in North Carolina and Tennessee, providing quality residential and business communications services while adhering to company policies and promoting a customer-focused team.
Telecommunications
Responsibilities
Manage the daily operation of outside and inside plant network services and technicians whose work includes the installation and maintenance of residential, business, central office as well as design services and splicing activities
You will serve as the single point of contact between Brightspeed and Contractors to resolve issues arising during the process of daily operations
This includes a major emphasis on training, coaching and development of employees with regards to new processes and quality standards, customer contact, safety, expense control and technical skills
Will be responsible for leading a team of technicians who meet attendance and performance standards
Will represent CS and Brightspeed with customers and governmental agencies
Celebrates successes, appropriately uses rewards and recognition
Motivates team for continuous improvement and achievement of maximum performance
Other duties as assigned
Qualification
Required
2+ years of experience managing teams within a telecom technical environment
2+ years of experience with installation, maintenance, and repair of POTS and HSI
2+ years of experience with Excel, email, and legacy systems
Able to fulfill Duty Management work, scheduled on a rotation basis and pager duty will be required
Able to work varying tours and hours including possible mandatory overtime and holidays
Ability to prioritize multiple projects and perform under pressure
Ability to negotiate timeframes for completion and meet critical deadlines
Willing and able to work with other coworkers to complete job assignments
Benefits
Competitive base pay
Comprehensive health, dental, and vision package
401(k)
Ongoing training and development
Opportunities for career growth and advancement
A dynamic and supportive work environment
Company
CS Contract Solutions
-Service fulfillment in the residential, commercial, hospitality and MDU space. -Network engineering and buildout. -Network construction and audit.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Benjamin Sunderland
Managing Partner
Keith Cristobal
Managing Partner
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