Lebanon Federal Credit Union · 11 hours ago
Bilingual Contact Center Representative I
Lebanon, PA
Full-time
Onsite
New Grad, Entry Level
0+ years expLebanon Federal Credit Union is a financial cooperative committed to enriching the lives of the community. They are seeking a Full-Time Bilingual Contact Center Representative I who will be responsible for welcoming members and processing accurate financial transactions.
BankingFinanceFinancial Services
Responsibilities
Greet and welcome members to the credit union in a courteous, professional and timely manner
Provide prompt, accurate and efficient member transactions
Process a variety of financial transactions including withdrawals, deposits, transfers, loan payments, credit card payments and other member transactions
Follow credit union policies and procedures including properly verifying member identity and endorsements
Uphold a high level of accuracy and maintain member security
Answer incoming phone calls and member inquiries
Cross-sell credit union products and services
Perform other duties as assigned
Qualification
Required
Requires a high school diploma or equivalent and 0-1 years of experience in a financial institution
Basic computer skills including Microsoft Windows and Microsoft Office required
Intermediate mathematical skills
Proven written and verbal communication skills
Ability to use or learn a 10-key adding machine or keyboard
Must be able to work in a fast-paced team environment
Work in an in-office setting
The ability to fluently speak, read, and write in both Spanish and English
Benefits
Paid holidays
Paid time off
Health insurance
Dental insurance
Vision insurance
Paid short-term and long-term disability insurance
Paid life insurance
401k program with employer match
Employee loan discount
Company
Lebanon Federal Credit Union
Lebanon Federal Credit Union is regulated by the NCUA, an agency of the federal government.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Daniel Wolford
Chief Executive Officer
Christopher Pastal, CPA
Chief Financial Officer
Recent News
American Banker
2022-06-07
Company data provided by crunchbase