Customer Service / Warehouse jobs in United States
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Bosch Home Comfort USA · 1 day ago

Customer Service / Warehouse

Bosch Home Comfort USA is a global provider of efficient HVAC solutions, and they are seeking a dedicated Customer Service / Warehouse Associate. In this role, you will provide excellent customer service while managing warehouse operations to ensure smooth order fulfillment and inventory management.

IndustrialManufacturing

Responsibilities

Respond to customer inquiries via phone, email, and in person, providing friendly and efficient service
Process customer orders accurately and in a timely manner
Manage inventory levels, conduct regular stock counts, and update inventory records
Receive, inspect, and store incoming shipments
Pick, pack, and prepare orders for shipment
Maintain a clean, organized, and safe warehouse environment
Operate warehouse equipment, including forklifts, as needed
Collaborate with team members to optimize warehouse operations and improve customer satisfaction
Assist with resolving customer complaints and issues
Perform basic data entry and use inventory management software

Qualification

Customer serviceInventory management softwareForklift certificationBasic computer skillsAttention to detailMultitaskingTeam collaborationCommunication skillsOrganizational abilities

Required

High school diploma or equivalent
Excellent customer service skills with a friendly and supportive attitude
Strong attention to detail and organizational abilities
Proficiency in basic computer skills, including data entry and inventory management software
Ability to multitask and manage time effectively in a fast-paced environment
Physical ability to lift and move items up to 50 pounds
Strong communication skills and ability to work well in a team
Commitment to maintaining a safe work environment

Preferred

Previous experience in customer service or warehouse operations
Forklift certification
Ability to work flexible hours, including weekends and holidays as needed

Benefits

Premium health coverage
A 401(k) with generous matching
Resources for financial planning and goal setting
Ample paid time off
Parental leave
Comprehensive life and disability protection
Training Opportunities & Certifications
BeWell Program

Company

Bosch Home Comfort USA

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Bosch Home Comfort is a leading source of high-quality heating, cooling and hot water systems.

Funding

Current Stage
Late Stage

Leadership Team

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Ashley Jones
HR Partner
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Cathy. Sue
Personnel Director and Partner, Bosch Group Branch
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Company data provided by crunchbase