Rocky Mountain Communities · 1 day ago
IT Manager
Denver, CO
Full-time
Onsite
Senior Level
5+ years expRocky Mountain Communities is a non-profit organization focused on providing affordable housing throughout Colorado. The IT Manager is responsible for the strategic planning, implementation, maintenance, and security of the organization's technology infrastructure and systems, ensuring operational effectiveness and data integrity across various departments.
Non ProfitReal Estate
Responsibilities
Lead the design, implementation, and maintenance of IT systems including network infrastructure, hardware, software, cloud services, and security protocols
Provide hands-on support for end-user systems including computers, mobile devices, printers, and communication tools across multiple locations
Oversee cybersecurity measures, backup procedures, and disaster recovery planning to protect organizational data and systems
Administer and manage cloud-based collaboration and productivity platforms (e.g., Microsoft 365, SharePoint, Teams)
Manage external vendors and service providers to ensure quality and timely delivery of IT services and equipment
Maintain and update IT policies and procedures to align with industry’s best practices and regulatory standards
Evaluate and recommend new technologies to improve organizational efficiency and meet evolving needs
Develop and manage the IT department budget in alignment with strategic goals
Serve as the primary point of contact for IT-related training and troubleshooting across the organization
Collaborate with Real Estate and Property Management teams in designing IT systems for new development communities that include computers, printers, mobile devices, internet services devices, security cameras and other property technology systems
Ensure data privacy and protection standards are met, especially when handling resident and employee information
Coordinate IT support during organizational events, staff onboarding, and training initiatives
Maintain inventory of technology assets and manage lifecycle planning
Document systems, configurations, and workflows to support continuity and scalability
Qualification
Required
Bachelor's degree in Information Technology, Computer Science, or related field preferred
Minimum of 5 years' experience in IT systems administration, network management, or related IT support roles, with at least 2 years in a leadership or managerial role
Experience supporting small-to-mid-sized organizations, preferably nonprofit or mission-driven
Strong technical knowledge of IT infrastructure, including LAN/WAN networks, cloud platforms, and cybersecurity practices
Proficiency with Microsoft 365 ecosystem, including administration of Teams, Outlook, SharePoint, and OneDrive
Excellent troubleshooting and user support skills, with a service-oriented mindset
Ability to manage and prioritize multiple projects in a fast-paced environment
Strong written and verbal communication skills with the ability to explain technical concepts to non-technical audiences
Demonstrated leadership skills and ability to manage vendors, contracts, and service-level agreements
Must possess a valid driver's license and meet agency driving eligibility standards
Ability to lift and transport technology equipment as needed
Occasional travel between RMC properties in Colorado may be required
Willingness to work flexible hours, including evenings or weekends in rare cases of emergency IT support
Preferred
Familiarity with compliance and data security requirements for nonprofit or housing-related organizations is a plus
Benefits
Competitive pay & benefits
Training plan
Path to upward mobility
Company
Rocky Mountain Communities
Rocky Mountain Communities provides holistic, resident-focused affordable housing that empowers individuals and families to thrive.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Dontae Latson
President/Chief Executive Officer
Mark S. Marshall
President/Chief Executive Officer
Company data provided by crunchbase